Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed; while many praised the friendly and helpful staff, others reported rude behavior and order inaccuracies.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food, leading to frustration.
Speed of Service
Service speed varies; some customers noted quick service, while others complained about long wait times and delays.
Cleanliness
The location is generally reported as clean, with some customers appreciating the cleanliness of the restaurant and bathrooms.
Product Quality
While many enjoyed the coffee and food, there were complaints about stale items and poorly made drinks.
PH
Pricilla hernandez
Nov 16, 2025
3.0
I typically refrain from leaving negative reviews, especially for businesses in my neighborhood as I strive to support the local community in any way I can. However, I must express my disappointment with the customer service I encountered today. Despite placing a mobile order and requesting a correction, the service provided was lacking in friendliness. It is essential for customer satisfaction that a pleasant attitude is maintained, even when addressing concerns. Regrettably, the individual assisting me displayed a dismissive attitude that was unprofessional.
VR
Virginia Rojas
Nov 8, 2025
1.0
I had THEE worst experience at this Dunkin… my order was simple… bacon jam sandwich and a sausage egg and cheese NO CHEESE I repeated my self 7x over the intercom and counter face to face and the order was all wrong. There was cheese on my sand which and we got a bacon maple sandwich. Not to mention the sausage taste like bleach and fridge. I’ll never come back. Got a headache trying to make myself clear with that lady at the window… I’m not sure if she’s not familiar with the menu but she should not be taking orders at that window.
ML
Maria L
Sep 27, 2025
5.0
This Dunkin is a little out of my way, but I will drive to this location just because their Customer Service is always on point. Excellent customer service.
SL
Sabino Leon
Sep 4, 2025
5.0
I order a donut and a iced latte around 6:41 a.m. The workers did their job very well. I also got my order very quickly.
What are the operating hours of Dunkin' at 5755 W 63rd St, Chicago, IL?
Dunkin' at 5755 W 63rd St is open 24 hours a day, 7 days a week, from 12:00 AM to 11:59 PM daily.
What types of meals does Dunkin' serve at this location?
This Dunkin' serves breakfast, lunch, and brunch to satisfy your all-day cravings.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab-and-go experience.
What special holiday drinks and treats are currently offered at Dunkin'?
Dunkin' features a holiday menu including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, there is a drive-thru available for quick and convenient service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit cards for your purchases.
Are there any coffee shops near Dunkin' at 5755 W 63rd St where I can explore more options?
Yes, there is another Dunkin Donuts nearby offering donuts, coffee, and smoothies if you want to compare or try different locations.
What automotive services are available near Dunkin' if I need car repairs or parts?
Nearby you can find several automotive repair and parts services including Mufflers-California, Lux Auto Body Inc., Fender Menders, John’s Service Center, and Advance Auto Parts, useful if you want to combine errands with your Dunkin' visit.
Are there any nearby restaurants to visit after enjoying your meal at Dunkin'?
Yes, nearby restaurants include Giorgino's Pizza, Cipriani's Pizza, Gordillas Mexican Restaurant, El Churrito bakery and ice cream shop, and Lena’s Pizzeria, offering a variety of dining options in the area.