Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
516 reviews
5 stars
245
4 stars
97
3 stars
80
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Cleanliness
Customers reported issues with cleanliness, including dirty environments and unsanitary food handling practices.
Order Accuracy
Many customers experienced problems with incorrect orders and a lack of attention to detail when fulfilling requests.
Food Quality
Feedback indicated inconsistent food quality, with some items being stale or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and drinks.
- MMMohan sasank MannavaDec 1, 20251.0This guy who works in the evening is really disgruntled. He doesn't speak over the intercom and doesn't have any customer service skills. I left him there. I'd rather starve than get terrible service.
- DJDelon JazzNov 24, 20251.0Life’s worst decision was to buy a cake from this store , got an expired product and still suffering through throat infection.
- ASAnas Ben sehaNov 9, 20251.0I'm sad today because I entered the store and wanted to use the bathroom. The employee told me that I can't use it and I was waiting for this, but he forced me to buy, knowing that a customer every day and I told him that, but I got angry with his style and went out and I will never come back to this because this is a humanitarian service. I felt that I was nothing.
- CVCorinne VictoriaNov 3, 20252.0I visited this Dunkin’ Donuts for a quick evening matcha run, but unfortunately had a challenging experience. The drive-thru speaker was very low, making it hard for me to hear the employee. I placed my order and stated I’m sorry I can not hear you. Literally the speaker was so low I had to put my head out the car to try to hear. When I reached the window, the staff member seemed frustrated and wasn’t very welcoming. I was holding out my card to pay and he was just looking at me and did not say one word. I said this is for the two matcha’s and he shook his head irritated and turned to the register. I was confused and in the end, drove off and decided not to complete my purchase. I hope they can improve their communication and customer service in the future. I would never spend my hard earned money at an establishment that lacks simple customer service.
- DGDevuda GodOct 9, 20251.0Very rude workers doesn’t even respect us when I used my own points they scanned it and verified it than they said they don’t give my drink for free and and asked me show how many points i have and my purchase history which is clearly none of there business
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chicago, IL at 3481 S. Dr Martin L King Jr Dr?
Dunkin' in Chicago is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the specialty items available at this Dunkin' store?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android.
Does Dunkin' serve breakfast and lunch at this location?
Yes, Dunkin' serves breakfast, lunch, and brunch meals at this location.
What payment methods are accepted at this Dunkin' location?
They accept both debit and credit cards for payment.
Is the Dunkin' on 3481 S. Dr Martin L King Jr Dr equipped with drive-thru service?
No, this location does not have a drive-thru service.
Which nearby places can I visit for fitness activities before grabbing a coffee at Dunkin'?
You can visit Absolute Athletics or LA Fitness, both gyms near the Dunkin' location, for your fitness activities before stopping by for coffee.
Are there other food options close to Dunkin' that I can visit?
Yes, nearby food options include Subway and Wingstop, offering sandwiches and chicken respectively.
What beauty and wellness services are available near this Dunkin' store?
Nearby beauty and wellness services include Threading Zone, Maxim Nails, Styled By Bond, and Sola Salon Studios among others.