Dunkin'

3.6
554 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4867 N Milwaukee Ave, Chicago, IL
60630, United States

Hours

Reviews

3.6
554 reviews
5 stars
246
4 stars
89
3 stars
66
2 stars
33
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during night shifts, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests, resulting in dissatisfaction.

Cleanliness

While some reviews noted a clean environment, others highlighted issues with hygiene and maintenance, including broken restrooms.

Atmosphere

The atmosphere was described as uninviting and sterile, with some customers feeling uncomfortable due to staff behavior.

Product Quality

Inconsistent quality of food and drinks, with reports of stale items and incorrect preparation.
  • SO
    Senad Omanic
    Nov 14, 2025
    1.0
    I’m talking about DD in Jefferson park right by blue line . That one is gold mine but we as consumers aren’t appreciated at all . First they stopped customers using bathrooms ( since Covid) now last night I went to get coffee and charge my phone surprise surprise outlets are not working. Save few more dollars How low they can go . I never seen DD owner that disrespectful to customers. I will never ever go to that DD JEFFERSON PARK by BLUE LINE and you shouldn’t either .
  • JP
    JT Parreno
    Nov 4, 2025
    2.0
    Service was very bad, I asked for Nitro cold brew, and she just gave me a cold brew saying it’s the same thing… good thing she changed it to nitro and I ordered to get nitro and not just regular cold brew. I took a sip and she said to me “the same thing” and I said it’s not lol. If you know your coffee nitro is much more smoother and easy to drink and a bit more creamier than regular cold brew. She tried to argue while I kept my mouth shut. First time I’ve encountered something like this at this location since I’m usually a regular here. I don’t know if she was having a bad day, but her attitude wasn’t polite.
  • DS
    Don Sesso
    Oct 18, 2025
    5.0
    The service always good atmospher is better then other dunkin donuts,im customer since many years now and coffee and food is always good fresh , good people in the afternoon
  • MA
    Maurice Anderson
    Oct 11, 2025
    1.0
    Served a man in front of me, paid with card, he left. when I ordered a breakfast sandwich he said magically card isn’t working and would not serve me. Horrible, human less customer service.
  • CA
    Christine A
    Oct 5, 2025
    1.0
    I placed an order online.I'm literally in front of the store.The guy comes out for a cigarette.Okay, cool.But then I go to get my coffee and he tells me and my son that I have to wait 2 to 3 minutes before so he can open the door because he's outside smoking.Not only does he do that, he goes in the opposite door and he spits on the floor and inflicts a cigarette.I am so disgusted that I don't even want my shit no more.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4867 N Milwaukee Ave, Chicago, IL?

Dunkin' at 4867 N Milwaukee Ave is open 24 hours a day, Monday through Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.