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Dunkin'

3.5
(566 reviews)

Business Details

4867 N Milwaukee Ave, Chicago, IL
60630, United States
(773) 202-0988
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4867 N Milwaukee Ave, Chicago, IL
60630, United States

Hours

Reviews

3.5
566 reviews
5 stars
250
4 stars
89
3 stars
66
2 stars
34
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during night shifts, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and preparation methods, contributing to dissatisfaction.

Cleanliness and Amenities

The location has been criticized for poor hygiene practices and the unavailability of restrooms, which has frustrated customers.

Atmosphere

The atmosphere was described as uncomfortable due to loud music and a lack of seating, making it an unpleasant place to spend time.

Product Quality

Several customers noted inconsistencies in food and drink quality, with complaints about stale items and incorrect drink preparations.
  • DF
    dehia ferroudj
    Feb 9, 2026
    5.0
    I like it there every body is nice
  • NK
    Nurlanbek Kuldashev
    Feb 7, 2026
    1.0
    Очень грязно плохое обслуживание туалет не работает просто не пускают в туалет
  • SC
    Sangsook Choi
    Jan 28, 2026
    2.0
    Yesterday around noon time, I was there to enjoy my break. I don't know why but one lady working at the cooking bluntly asked "what do you want?" Then again, she asked with that upsetting loud voice, "what do you want?" Wow, I really didn't know how to respond. Later I was very puzzled about that scenario when I was driving. I even thought about to ask if she had any training for a friendly customer service. Is she doing that for some purpose and trying to get rid of certain customers? Pls you have many security cameras to see exactly how it went. Is there some discrimination going on for whatever reasons? 🤔 I hope she has a better days at work so she doesn't take her anger to other customers.
  • JB
    Joseph Budniak
    Jan 22, 2026
    1.0
    No working bathroom after I spend 9 dollars on donuts
  • EU
    eli uwu
    Jan 9, 2026
    1.0
    went in to grab something quickly before getting on the bus, there was a small crowd and i had abt 10 min. i stood there for the entire time watching the attendant making every order but mine, it even marked mine as ready on the display overhead when i could see they hadnt even started on my drink. i couldnt get my food before i had to leave to make sure i wasnt late. i paid $10 for a hot chocolate and potatoes and didnt get it. its 10:30, the service shouldnt be so slow for 2 items when people are commuting.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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