Dunkin'

3.9
192 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
203 N La Salle St, Chicago, IL
60601, United States

Hours

Reviews

3.9
192 reviews
5 stars
88
4 stars
45
3 stars
26
2 stars
10
1 star
23
  • EZ
    Elizabeth Z
    Oct 28, 2025
    1.0
    Saw a roach in my food it jumped out I was mortified
  • KE
    Keith Evans
    Oct 17, 2025
    1.0
    I’ve been coming to this location since I’ve started my job back in 2023. Estie was very professional and knew her customers, she’d always be professional and honest when certain items weren’t available and do what she could even no other staff. Unfortunately, she isn’t there and current staff now lacks professionalism and good customer service. While I understand donuts aren’t made specifically at this location, I bought a donut(Jelly) in the morning and due to having meetings I couldn’t eat my donut immediately, but when going to eat my donut I noticed when biting in it there was no jelly. When I go back to this location mid afternoon and explained I asked if I could get a credit for my next visit and was told this would be done by a manager. I returned a day later and expressed my situation and the employee(who told me that the manager would handle it) chimed in as I was explaining situation and says I bit into the donut which I felt was the only way I knew it was an incomplete donut; she continues to make remarks saying it’s just a donut and regardless if it’s just a donut I didn’t get what I paid for. She continued to make comments about my reaction because of a donut but the issue was I had issue with what I received and was speaking to the manger as instructed, this employee was irrelevant and would proceed to display bad customer service. It’s not just today but this location has decreased in good service and their employees aren’t friendly.
  • AL
    Annie Lucas
    Aug 12, 2025
    5.0
    Karla made my day!
  • SS
    Sal
    Feb 23, 2016
    3.0
    I go to this Dunkin Donuts 5 days a week and there are these two black females who are wonderful and friendly. However my problem is with the spanish people you have working there. They never get the order correct and it's the same spanish females who DO NOT take direction well. It's time to do something about this or i'll just go to Starbucks or McDonalds they at least get the order done correctly and not talk bad about the customer in spanish. The bad part about this is that i'm bilingual as well i speak perfect english and spanish.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 203 N La Salle St, Chicago?

Dunkin' is open Monday to Wednesday and Friday from 6:00 AM to 5:00 PM, and Thursday from 6:00 AM to 2:00 PM. It is closed on Saturdays and Sundays.

Does this Dunkin' location offer delivery services?

This Dunkin' location does not offer delivery; all seven days of the week have delivery marked as closed.