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Dunkin'

3.9
(665 reviews)

Business Details

207 W. 79th St, Chicago, IL
60620, United States
(773) 602-2710
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
207 W. 79th St, Chicago, IL
60620, United States

Hours

Reviews

3.9
665 reviews
5 stars
337
4 stars
126
3 stars
86
2 stars
29
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and incorrect orders, particularly during afternoon and night shifts.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items and unsanitary conditions.

Coffee Experience

While some customers praised the coffee, others complained about its quality and inconsistency.

Staff Communication

Customers noted language barriers and lack of communication skills among staff, affecting service quality.

Cleanliness

Multiple reviews mentioned cleanliness issues, including unsanitary conditions and the presence of pests.
  • UH
    use yer head
    Feb 18, 2026
    1.0
    My coworkers and i Won't go to this location any longer not because of the food, but The constant and incessant and insistant people that come there and are up thr your car and beg and bother and pester you for money. First thing i look at is the shoes and most have shoes that I would have to not buy groceries for 2 weeks to be able to afford. The constant nag and beg and sob stories that are THE SAME EVERYTIME .!! I WONT BE COMING BACK TO THIS LOCATION AS I CANT STAND TO BE BOTHERED ALL THE TIME. Its not because I dont want to give any money, the constant and continuous begging is beyond anything I've ever seen anywhere else. There's about 200 people where I work, and we have already started going to other locations for coffee and donuts due to being sick and tired of it. Not to mention, that you have to pay with a debit card because the woman waiting on you will stare at your cash change then look at you and then look at her tip jar as if to hint she wants it. We won't be back. Dunkin donuts motto years ago used to be "worth the trip" well its not anymore.
  • DL
    daniel lainez
    Feb 17, 2026
    1.0
    La peor atención al cliente
  • YP
    yasmin patino
    Jan 8, 2026
    5.0
    Excellent customer service staff friendly .
  • TT
    Tamara
    Jan 6, 2026
    1.0
    IM PISST I JUST FOUND A BABY ROACH IN MY BAGEL WALKING AROUND IN EATING MY BAGEL I LOOK DOWN IS A LIVE ROACH IN MY FOOD I FEEL 😫 I WAS JUST ABOUT TO GIVE MY BABY SOME THIS IS DISGUSTING THEY ARE IN THE BLACK COMMUNITY SERVING ROACHES LIKE REALLY I WANT ANSWERS NOW THEN THE PHONE IS DISCONNECTED WHERE YOU CAN'T CALL
  • MJ
    Moreno Jiménez
    Jan 2, 2026
    5.0
    Muy amables y rápido el servicio en la mañana

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 207 W. 79th St, Chicago, IL?

Dunkin' at 207 W. 79th St is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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