Dunkin'

3.9
657 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
207 W. 79th St, Chicago, IL
60620, United States

Hours

Reviews

3.9
657 reviews
5 stars
334
4 stars
126
3 stars
86
2 stars
29
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness and Sanitation

Several customers expressed concerns about unsanitary conditions and poor hygiene practices among staff.

Service Speed

Customers frequently mentioned slow service, particularly during busy hours, impacting their overall experience.

Product Quality

Mixed feedback on product quality, with some enjoying the coffee and donuts while others found them lacking in taste.
  • MW
    Martese Williams
    Sep 9, 2025
    1.0
    Staff does great but for some reason I always have to wait 15 minutes
  • TT
    Tomaskir
    Jul 31, 2025
    5.0
    Got my Dunkin coffee like everyday, fast and smooth service, delicious ice coffee like always
  • CH
    Camille Hamilton
    Jul 28, 2025
    1.0
    It was the worst experience I've ever had. The cashier was handling my food with the same glove he used to ring up my food with. He only had one glove on by the way. So he was holding my bread with his dirty hand that he continued to wipe on his nasty jeans. I wouldn't recommend this place to a dog. I canceled the order afterwards.
  • SW
    S Wilson
    Jul 9, 2025
    1.0
    Coffee taste bad since the new remodel and new staff. The staff doesn't speak good English. The old store and staff was better.
  • NN
    naheda
    Jul 1, 2025
    1.0
    The coffee is like water , no taste whatsoever need to improve on the customer service aspect

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 207 W. 79th St, Chicago, IL?

Dunkin' at 207 W. 79th St is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.