Dunkin'

3.9
663 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
207 W. 79th St, Chicago, IL
60620, United States

Hours

Reviews

3.9
663 reviews
5 stars
337
4 stars
126
3 stars
86
2 stars
29
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Coffee Quality

Mixed reviews on coffee quality, with some praising it while others found it weak or poorly made.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty facilities and improper food handling.

Staff Communication

Issues with staff communication were noted, particularly regarding language barriers and understanding orders.

Wait Times

Customers experienced long wait times, especially during busy hours, impacting overall satisfaction.
  • YP
    yasmin patino
    4 days ago
    5.0
    Excellent customer service staff friendly .
  • TT
    Tamara
    6 days ago
    1.0
    IM PISST I JUST FOUND A BABY ROACH IN MY BAGEL WALKING AROUND IN EATING MY BAGEL I LOOK DOWN IS A LIVE ROACH IN MY FOOD I FEEL 😫 I WAS JUST ABOUT TO GIVE MY BABY SOME THIS IS DISGUSTING THEY ARE IN THE BLACK COMMUNITY SERVING ROACHES LIKE REALLY I WANT ANSWERS NOW THEN THE PHONE IS DISCONNECTED WHERE YOU CAN'T CALL
  • MJ
    Moreno Jiménez
    Jan 2, 2026
    5.0
    Muy amables y rápido el servicio en la mañana
  • SS
    Solvexa Solvexa
    Dec 26, 2025
    5.0
    The coffee here never disappoints.
  • CW
    Cynthia Wallace
    Dec 7, 2025
    1.0
    Worker stated he had only one double chocolate donut, then, gave me the wrong donuts, went inside, they had plenty, was talking to me in Spanish, Not understanding this.... Plz get some order in here.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 207 W. 79th St, Chicago, IL?

Dunkin' at 207 W. 79th St is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.