Dunkin'

4.2
291 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3535 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

4.2
291 reviews
5 stars
168
4 stars
60
3 stars
31
2 stars
14
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, welcoming, and efficient, with several customers highlighting individual employees for their exceptional service.

Quality of Food

Customers generally enjoy the freshness and quality of the coffee and donuts, although there are occasional complaints about specific items being subpar.

Cleanliness

While many reviews mention cleanliness, there are some reports of dirty tables and unsanitary conditions, indicating inconsistency in maintenance.

Speed of Service

Most customers appreciate the quick service, often noting that they can get in and out efficiently.

Order Accuracy

The majority of customers report that their orders are accurate and well-prepared, although there are a few instances of mistakes.
  • MF
    Melissa Flores
    Dec 28, 2025
    5.0
    I always mobile order ahead of time and my food and drinks are always fresh and hot (or iced). Manisha is always so kind and brightens my mornings!
  • DF
    Dominic Filipponi
    Jul 4, 2023
    5.0
    Excellent service

Frequently Asked Questions About Dunkin'

What are the holiday specials currently available at Dunkin' Chicago on N Western Ave?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of our holiday menu.

What are the operating hours for this Dunkin' location in Chicago?

The store is open from 5:00 AM to 6:00 PM Monday through Friday, and from 6:00 AM to 6:00 PM on Saturdays and Sundays.