Dunkin'

4.0
318 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7240 W Devon Ave, Chicago, IL
60631, United States

Hours

Reviews

4.0
318 reviews
5 stars
170
4 stars
60
3 stars
36
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly and fast service while others reported rude staff and poor management.

Cleanliness

Generally noted as clean, but some customers mentioned issues with cleanliness, especially in the parking lot and bathrooms.

Product Consistency

Inconsistent quality of food and drinks, with several customers expressing dissatisfaction with stale items and incorrect orders.

Parking Issues

Parking is frequently mentioned as a problem, with many customers noting the limited space available.

Customer Experience

Overall experiences vary widely, with some customers having great interactions while others reported negative experiences, particularly with management.
  • RC
    Ram Chandhar
    Nov 4, 2025
    1.0
    I placed a pickup order and went to the store, but they said they hadn’t received it even after I showed the confirmation and address. I left confused, then went back to ask them to recheck their system. They initially said no orders were there, so I placed a new one. Later, I saw my original order slip print out, and after checking again, they found it. When I finally got the food, it was undercooked and not made properly possibly due to oven timing or poor preparation. This was completely unacceptable , I wasted time, had to argue just to get my original order found, and still ended up with subpar food.
  • AR
    A H (Good Ol Reviews)
    Oct 23, 2025
    3.0
    Tiny straw only!! 💀 I don’t why they never have the large straws. This Dunkin is always understaffed! If you’re in a rush, don’t order here. The parking lot is super tiny. Otherwise, this location has pretty good quality control.
  • AS
    AJ Shorsey
    Jul 21, 2025
    4.0
    Great matcha
  • AA
    Abdulkareem Femi Adeleye
    Jun 12, 2025
    5.0
    turkey sausage nicely done
  • JL
    Joe Larsen
    May 30, 2025
    4.0
    Better coffee than Star(Mega)Bucks

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7240 W Devon Ave, Chicago, IL?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.