Dunkin'

4.0
320 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7240 W Devon Ave, Chicago, IL
60631, United States

Hours

Reviews

4.0
320 reviews
5 stars
170
4 stars
60
3 stars
37
2 stars
13
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Inconsistent food quality, with complaints about undercooked items and stale products, but some customers enjoyed their orders.

Cleanliness

Generally clean atmosphere, but some reviews noted issues with cleanliness, particularly in bathrooms and outside areas.

Efficiency

Service speed varies; some customers experienced long wait times due to understaffing, while others reported quick service.

Parking Issues

Parking is frequently mentioned as a problem, with many customers finding it difficult to access the location.
  • CC
    C
    Jan 2, 2026
    1.0
    Hispanic woman with curly hair (maybe her name is Carmen)...very rude and abrupt...terrible customer service
  • RC
    Ram Chandhar
    Nov 4, 2025
    1.0
    I placed a pickup order and went to the store, but they said they hadn’t received it even after I showed the confirmation and address. I left confused, then went back to ask them to recheck their system. They initially said no orders were there, so I placed a new one. Later, I saw my original order slip print out, and after checking again, they found it. When I finally got the food, it was undercooked and not made properly possibly due to oven timing or poor preparation. This was completely unacceptable , I wasted time, had to argue just to get my original order found, and still ended up with subpar food.
  • AR
    A H (Good Ol Reviews)
    Oct 23, 2025
    3.0
    Tiny straw only!! 💀 I don’t why they never have the large straws. This Dunkin is always understaffed! If you’re in a rush, don’t order here. The parking lot is super tiny. Otherwise, this location has pretty good quality control.
  • AS
    AJ Shorsey
    Jul 21, 2025
    4.0
    Great matcha

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7240 W Devon Ave, Chicago, IL?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services.