Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
487 reviews
5 stars
277
4 stars
102
3 stars
54
2 stars
14
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback is mixed regarding service quality, with some praising friendly staff while others report rude behavior and slow service.
Order Accuracy
Many customers experienced issues with incorrect orders and delays, leading to frustration.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and food preparation.
Staff Attitude
While some staff members are noted for their friendliness and helpfulness, others are criticized for having a poor attitude.
Food Quality
Customers have reported inconsistent food quality, with some enjoying their meals while others experienced undercooked or poorly prepared items.
- WWWhite_Bird5 days ago1.0I got the worst hot Matcha Latte.
- MHmaurice harrellNov 7, 20254.0Service varies... It gets extremely busy because of the metro area. Hospital, businesses, schools etc.... But overall no major issues. Try not to get bit by the impatient bug.
- BBBrittny BlackwoodOct 18, 20255.0I will forever go out of my way to come to the specific dunkin' donuts. The staff is always so sweet no matter how chaotic it is there. And there's one particular gentleman who has started giving me my ice coffee wrapped in a napkin after he noticed that I always make myself a koozie out of napkins to avoid getting my hands wet from the condensation. What a king.
- BSBill SlatteryOct 15, 20251.0Worst DD in the city. People are absolutely deranged to say that the service is prompt and efficient. This is by far the worst Dunkin’ Donuts I have ever been to in my life. I have over 200,000 reward points so I travel around quite a bit. They need a completely different management and staff. I have never written a review for anything Total crap. 100% crap
- HNHector NievesOct 14, 20251.0The young lady at this location had an I don't want to work attitude. I redeemed points for two large mango pineapple lemonade refreshers. They tasted like pure lemonade! A swarm of kids came in and I was in a hurry. Let somebody who wants to work get that job. No receipt either! Eat in #2415
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Chicago?
This Dunkin' is open Monday to Friday from 4:30 AM to 6:00 PM, Saturday from 5:30 AM to 5:00 PM, and Sunday from 5:30 AM to 4:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
What special beverages are featured on the holiday menu at this Dunkin'?
The holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of food and drinks can I expect at this Dunkin' location?
You can enjoy coffee, espresso, donuts, breakfast sandwiches, tea, and comfort food for breakfast, lunch, brunch, and dinner.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on iOS and Android for a quick grab and go experience.
Does this Dunkin' location have a drive-thru service?
No, this location does not have a drive-thru, but offers delivery and curbside pickup options.
What nearby restaurants can I visit for a Mediterranean or Middle Eastern meal?
Nearby you can find Crave Kabob, which is a Mediterranean and Middle Eastern halal restaurant, perfect for a flavorful meal before or after your visit to Dunkin'.
Are there any nearby public transit options to get to this Dunkin' location?
Yes, the CTA Bus Stop 17076 is located nearby, making it convenient for customers using public transit to reach Dunkin'.
What accommodation or hotel options are nearby this Dunkin'?
Nearby accommodations include Monroe Court and Park 1500 Lofts, which visitors might consider for lodging when visiting the area.
Are there any notable parks or recreational spots near this Dunkin' location?
Yes, Skytech Lofts Park is a nearby park and landmark that you can enjoy before or after your visit.