Dunkin'

3.8
545 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6100 S. Western Ave, Chicago, IL
60636, United States

Hours

Reviews

3.8
545 reviews
5 stars
254
4 stars
112
3 stars
68
2 stars
20
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with several mentioning unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong drinks and missing items.

Cleanliness

Some customers noted cleanliness issues, particularly with the restroom facilities.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that experiences can vary.
  • GS
    Govinda Soni
    1 day ago
    1.0
    Staff is no good ..she don’t know how talk customer .no restroom working
  • AC
    Ana C
    Jan 4, 2026
    1.0
    Where can I start? My Iced coffee is always nasty, taste like pure water with cream. I asked the young lady at the window if she could remake it because it tasted nasty, she said, "How does it taste?" Being all smart, she re did it again and it tasted the same!!!!! I gave it another try another day and the coffee tasted like pure water with cream again. I came today to get a mango smoothie for my son & they didnt even fill it all the way up. I told the guy that it wasnt filled up. He took it back inside and went to the guy that made the smoothie and they started laughing. The guy then poured "what was left" in the mixer which there was nothing left....Employee then shook the smoothie to make it look full.....The smoothies are expensive, I would like for them to fill it up to where its suppose to...Not coming back.
  • SS
    Samurai
    Dec 23, 2025
    1.0
    Restroom not working
  • MV
    Maripaz Valle
    Dec 8, 2025
    5.0
    ME ENCANTA COMER AHI, X K PUEDES ESTAR EL TIEMPO K KIERAS, NADIE TE DICE NADA X CHARLAR Y COMER DESPACIO, AMBIENTE AGRADABLE😋😋
  • KW
    Keith Waller
    Oct 10, 2025
    5.0
    Keep coming back to this place it's always nice and clean

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6100 S. Western Ave, Chicago?

Dunkin' at 6100 S. Western Ave, Chicago is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.