Brand Certified
Dunkin'
3.8(547 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6100 S. Western Ave, Chicago, IL
60636, United States
Certified by Dunkin' • Feb 22, 2026
(773) 776-3421
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
547 reviews
5 stars
256
4 stars
112
3 stars
68
2 stars
20
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders, especially with mobile app orders.
Cleanliness
Some customers noted cleanliness, while others reported unsanitary conditions.
Product Quality
Inconsistent quality of food and drinks, with several customers mentioning stale items and poorly made beverages.
Staff Attitude
Mixed reviews on staff friendliness, with some praising helpfulness while others reported rudeness.
- AMAshley MerinoFeb 18, 20265.0Muy Rico y rápido
- EREdith RiveraJan 30, 20261.0Order Coffee on the app, ask for cream and sugar instead I got a black Coffee
- GSGovinda SoniJan 11, 20261.0Staff is no good ..she don’t know how talk customer .no restroom working
- ACAna CJan 4, 20261.0Where can I start? My Iced coffee is always nasty, taste like pure water with cream. I asked the young lady at the window if she could remake it because it tasted nasty, she said, "How does it taste?" Being all smart, she re did it again and it tasted the same!!!!! I gave it another try another day and the coffee tasted like pure water with cream again. I came today to get a mango smoothie for my son & they didnt even fill it all the way up. I told the guy that it wasnt filled up. He took it back inside and went to the guy that made the smoothie and they started laughing. The guy then poured "what was left" in the mixer which there was nothing left....Employee then shook the smoothie to make it look full.....The smoothies are expensive, I would like for them to fill it up to where its suppose to...Not coming back.
- SSSamuraiDec 23, 20251.0Restroom not working
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website