Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
537 reviews
5 stars
251
4 stars
111
3 stars
67
2 stars
20
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and poor service, particularly during busy times.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.
Cleanliness and Quality
While some customers praised the cleanliness and freshness of food, others reported stale items and unsanitary conditions.
Efficiency
Customers noted slow service and long wait times, especially for drive-thru orders, with some expressing dissatisfaction with the management of busy periods.
Overall Experience
The overall sentiment is mixed, with some customers enjoying their visits while others expressed disappointment and vowed not to return.
- KWKeith WallerOct 10, 20255.0Keep coming back to this place it's always nice and clean
- MAMr AvocadomanOct 4, 20255.0Despite it being quite busy with drive through, they managed to efficiently attend to those at the counter while all having a friendly and positive attitude!
- DRDenisse RuizSep 10, 20251.0I asked for easy ice and they give me a full cup of ice. I am not getting no more than a cup of coffee for $6!!? I won’t be returning
- DRDenisse RuizAug 29, 20251.0Omg I had to spit out the hash brown it has a foul taste and the texture was off. I would not be purchasing ever again in my life!!!!!
- DDDiplomatAug 3, 20251.0I’m a delivery driver for Uber Eats, and this Baskin-Robbins location has been one of the worst experiences I’ve had. On August 3, 2025, around 9 PM, one of the male employees failed to give me the complete order. Because of that, I showed up to the customer with missing items — very embarrassing and unprofessional. On top of that, the staff at this location is often careless and disrespectful. Orders are rarely ready on time, and when you ask for help, they ignore you or act annoyed. No communication, no apology, just poor service. If you’re a delivery driver or someone expecting quick and reliable service, avoid this Dunkin’. This place badly needs better management and staff training.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6100 S. Western Ave, Chicago?
Dunkin' at 6100 S. Western Ave, Chicago is open 24 hours a day, 7 days a week.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order Dunkin' products for curbside pickup or delivery?
Yes, Dunkin' offers both curbside pickup and delivery services.
What special holiday menu items are available at Dunkin'?
During the holiday season, Dunkin' features items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order Dunkin' products ahead of time?
You can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms, for a fast grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a convenient drive-thru service.
What are some nearby places I can visit before or after getting coffee at Dunkin'?
Nearby places include Baskin-Robbins for ice cream and bakery treats, Southshorebbq&jerk for Caribbean and barbecue cuisine, and See Thru Chinese #16 for Chinese dining.
Are there any fitness centers close to Dunkin'?
Yes, Blast Fitness gym is nearby, making it convenient to grab a coffee or breakfast at Dunkin' before or after your workout.
Where can I find other food options near Dunkin'?
Subway sandwich shop and Sharks Fish & Chicken seafood restaurant are located nearby, offering additional fast food and dining choices.
What are some nearby essential services customers can find close to Dunkin'?
Customers can access services like Hallberg Insurance Network, Goodwill Workforce Connection Center, and H&R Block for insurance, community support, and financial services respectively, all near Dunkin'.