Dunkin'

3.6
199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7553 N Paulina St, Chicago, IL
60626, United States

Hours

Reviews

3.6
199 reviews
5 stars
95
4 stars
25
3 stars
29
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including reports of rats and a dirty environment.

Service Quality

Customers frequently complained about poor service, including slow response times and rude staff.

Product Quality

There were mixed reviews on food quality, with some customers enjoying the donuts and coffee, while others found items stale or poorly prepared.

Location Issues

The location is convenient but often plagued by issues with homeless individuals and safety concerns.

Operational Hours

Customers noted that the business often does not open on time and has inconsistent hours.
  • OE
    Ochoa Edwards
    Nov 2, 2025
    1.0
    This place never opens on time, they probably will get better reviews if they have had open on time. 😡😡😡
  • LR
    Luisneidy Ruiz
    Sep 30, 2025
    5.0
    Me encanta todo gracias por las bebidas que están deliciosas
  • JA
    Jaylen Ausley
    Sep 26, 2025
    1.0
    Health Hazard Alert: Shut This Place Down! Absolutely disgusting experience. This place is rat-infested, filthy, and completely unsanitary. The staff provide terrible customer service and clearly don’t care about cleanliness. The worst part? A homeless woman defecated on the floor. Instead of closing to properly clean and sanitize, they just blocked off the area and kept serving food like nothing happened. People were still ordering while feces sat on the floor—unbelievable. I immediately canceled my order and left because the entire serving area was unsanitary. As I was leaving, I even saw a rat. This was my first and last visit. The health department needs to step in.
  • AW
    alexzander waite
    Sep 3, 2025
    5.0
    "Drew at donuts"🔥🔥🗣️🗣️
  • RM
    Rebecca Metcalf
    Aug 24, 2025
    2.0
    The only good thing about the place is the location. Its overpriced. The donuts are dry. The lady serving me squished my donut when bagging it. Tim Hortons is just plain better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.