Dunkin'

3.6
200 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7553 N Paulina St, Chicago, IL
60626, United States

Hours

Reviews

3.6
200 reviews
5 stars
95
4 stars
25
3 stars
29
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including reports of a rat infestation and dirty bathrooms.

Customer Service

Service quality varied significantly, with many customers reporting rude or unhelpful staff, while a few praised the friendliness of certain employees.

Operational Issues

Customers frequently complained about the store not opening on time and slow service, often leading to long wait times.

Product Quality

While some customers enjoyed the coffee and donuts, others criticized the quality of food items, mentioning stale donuts and incorrect orders.

Location Concerns

The area around the store was noted for having issues with homeless individuals and panhandling, which affected the overall customer experience.
  • MB
    Mohammed Irfan Battegeri
    Nov 24, 2025
    1.0
    Me and my friends came for hot chocolate as I like it in dunkin but the staff closed the dining area at 4 itself and when we told that it's not the closing time yet as mentioned in google, they said they close the dining by 3. This is very disappointing as it ruins the pleasure of sipping hot beverages especially in cold weather.
  • OE
    Ochoa Edwards
    Nov 2, 2025
    1.0
    This place never opens on time, they probably will get better reviews if they have had open on time. 😡😡😡
  • LR
    Luisneidy Ruiz
    Sep 30, 2025
    5.0
    Me encanta todo gracias por las bebidas que están deliciosas
  • JA
    Jaylen Ausley
    Sep 26, 2025
    1.0
    Health Hazard Alert: Shut This Place Down! Absolutely disgusting experience. This place is rat-infested, filthy, and completely unsanitary. The staff provide terrible customer service and clearly don’t care about cleanliness. The worst part? A homeless woman defecated on the floor. Instead of closing to properly clean and sanitize, they just blocked off the area and kept serving food like nothing happened. People were still ordering while feces sat on the floor—unbelievable. I immediately canceled my order and left because the entire serving area was unsanitary. As I was leaving, I even saw a rat. This was my first and last visit. The health department needs to step in.
  • AW
    alexzander waite
    Sep 3, 2025
    5.0
    "Drew at donuts"🔥🔥🗣️🗣️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.