Dunkin'

3.4
375 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1465 W 95th St, Chicago, IL
60643, United States

Hours

Reviews

3.4
375 reviews
5 stars
149
4 stars
67
3 stars
41
2 stars
26
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, noting stale donuts and poorly made coffee.

Management Issues

There were complaints about management and staff attitudes, suggesting a need for better training and oversight.
  • GF
    gregory floyd
    5 days ago
    5.0
    Love the place great staff
  • QL
    Quintina Long
    Dec 17, 2025
    1.0
    I came thru the drive thru and had just did a mobile order. I requested to have my hashbrowns crispy.The guy asked for my order and I told him I did a mobile order and I wanted crispy hash browns, again. He was speaking normal and now I can barely hear him and which i told him. Then another person asked me to drive to the window. No questions asked, they gave me my order. I pull off and the hash browns are not crispy. The drink is extra sweet like they added sugar and the sandwich has regular yellow cheese and my order requested white. The crazy part is I can't get thru to the store on the telephone. Oh yeah, the sandwich states that it's suppose to be 4 pieces of bacon and I only 3 pieces. They owe me money back. I guess I'll just have to write a complaint to corporate. 🤷🏾‍♀️
  • 1K
    1blk Kween
    Dec 16, 2025
    1.0
    Today was my last day visiting this location, I will drive to Beverly and get coffee. The manager is rude, and they don’t clean around the store. Yes, people shouldn’t litter, but they should clean everyday like other stores. I filed a complaint. I see this owner doesn’t care about this store because people will continue to stop here.
  • MG
    MR. G
    Dec 4, 2025
    5.0
    Go for the decaf Carmel or hazelnut
  • RG
    Ronald Gibbons
    Nov 29, 2025
    1.0
    I pulled up to the drive thru yesterday to order breakfast the customer service was horrible and rude, she had my order wrong and debated with me about a coffee that came with my order, you know good help isn't hard to find I guess they just stop looking so sad.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1465 W 95th St, Chicago, IL?

Dunkin' is open 24 hours a day, 7 days a week at this location.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.