Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
369 reviews
5 stars
146
4 stars
67
3 stars
40
2 stars
26
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and poorly prepared food.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and maintenance issues, such as inaccessible restrooms and dirty dining areas.
Product Quality
Customers expressed dissatisfaction with the quality of food and beverages, noting stale donuts and poorly made coffee.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food and coffee.
- TTTonyaOct 25, 20251.0I don’t know how these stores stay open. The customer service is horrible. I walked in . No greeting. The guy asked what I wanted. I told him. The order was ready . He gave it to me. I said thank you each time. He said nothing. That is NOT customer service. As I was getting my order, I watched the interaction with the gentleman. I heard the worker say something to him after he paid for his order. Obviously I would have to sit back and watch to see if 1. He has an issue with black people 2. He has an issue with female people. 3. He just didn’t like me. Whatever it was, it was clearly unprofessional! When I go and spend my money I would like to be greeted properly during the transaction and after I receive my items. I will NOT be back !
- MHMelvin HenleyOct 3, 20255.0Snackin bacon, hashbrowns, and a latte w/extra shot and oatmilk, gets the job done!!
- AJAnita JacksonSep 11, 20251.0This was my second time at this location. The first time I stood at the counter for at least 6-8 minutes patiently. No one acknowledged me, after a while the girl Roberto came to take my order and I told him “ you guys should at least acknowledge the customer and say give you a moment it’ll make a big difference than ignoring the customer.” He didn’t care. Went here today and sent my two kids in to get their donuts. I waited in the car for 5 min then called my daughter and asked what was going on, she said we’re still waiting thru haven’t even said nothing to us. I go inside and ask the guy did he not see them there and how long will it be until he can get us donuts. The guy name is Roberto, he waved me off I asked him and what does that mean and he did it again. The lady that was in there were no better then him. She came to the counter with an attitude and said “what” like what do you mean what. I told her they need to do better and she told me she wasn’t taking my order anymore I was fine with that and will not give them my money. Once we got outside my daughter said the workers were in the establishment fighter, cursing, and sticking their middle finger up at eachother.instead of playing around while customers was present they could’ve been taking orders. This place need. To be shut down or get new workers
- AGAnis GulkhandaevAug 6, 20251.0Even for normal people the door won't be opened
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1465 W 95th St, Chicago, IL?
Dunkin' is open 24 hours a day, 7 days a week at this location.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin' on W 95th St in Chicago?
This Dunkin' serves breakfast, lunch, and brunch meals with a variety of coffee, espresso, donuts, and breakfast sandwiches.
Can I order ahead using the Dunkin' mobile app at this location?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What are some seasonal menu items currently available at this Dunkin'?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Is Dunkin' at 1465 W 95th St family-friendly and do they have Wi-Fi?
Yes, this Dunkin' welcomes families and offers free Wi-Fi for customers.
What nearby places can I visit before or after getting coffee at Dunkin'?
Near Dunkin', you can visit Baskin-Robbins for ice cream, Mr Crab for seafood dining, or check out Metro by T-Mobile for mobile phone services.
Are there any beauty or spa services near Dunkin' at 1465 W 95th St?
Yes, nearby beauty and spa options include JGordon Salon Suites LLC, Golden Swan Salon And Spa, Nails Today, and Infiniti Hair & Nail Salon.
How can nearby transit or community spots help me find or plan a visit to Dunkin'?
Nearby community spots like Heritage Plaza and the Third Baptist Church of Chicago can serve as landmarks when visiting Dunkin'. Additionally, local banks such as ABC Bank and Old Second National Bank are close by, making it convenient to combine errands.