Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Temperature
Multiple reviews mentioned receiving cold food and drinks, indicating inconsistency in food preparation.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and overflowing trash.
Operational Issues
Customers expressed frustration over inconsistent opening hours and lobby closures.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and attentiveness.
LR
Lacasha Rodgers
Jan 21, 2026
1.0
Store never opens on time. Always fixed order wrong
LH
Luis Hernandez
Oct 7, 2024
1.0
placed my order. didn't receive it because restaurant is closed. even when I went to the drive thru. they still didn't serve me
LH
Larry Hurn
Oct 2, 2019
1.0
Don't eat here...... Quick questions.
Did you get what you wanted when you came here?
Did you get your order in a decent time?
No,
yea that's what you will get here.
Extremely bad service..
Oh due read the unjust signs ... No refunds. You get what they give you. Cops can't help you get your money back...