Brand Certified
Dunkin'
3.7(573 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5130 N Broadway St, Chicago, IL
60640, United States
Certified by Dunkin' • Feb 22, 2026
(773) 878-4623
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
573 reviews
5 stars
263
4 stars
103
3 stars
62
2 stars
37
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Cleanliness
Multiple reviews highlighted issues with cleanliness, describing the location as filthy and in need of better maintenance.
Order Accuracy
Several customers noted problems with incorrect orders and issues with mobile order fulfillment.
Atmosphere
Despite some negative feedback, many customers appreciated the welcoming atmosphere and friendly staff, particularly during morning shifts.
Staff Training
There were complaints about the need for better staff training to improve service efficiency and order accuracy.
- BVBrandon O'leevuh (Vnknwn)Jan 23, 20265.0I come in every morning and the first thing is maria gets my order in and out so that im never rushing to get to work
- XHXi HuangJan 4, 20265.0⭐️⭐️⭐️⭐️⭐️ I always have a great experience at this Dunkin. The drinks are consistently made exactly how I ask and they always taste great. The staff is super friendly, welcoming and really attentive to customers. The seating area is also nice whether it’s summer or winter, it’s comfortable enough for me to sit, work or just enjoy my drink. Plus, they have Baskin Robbins ice cream and the Baskin milkshakes here are so good. Definitely one of my favorite Dunkin locations.
- MHMaria HarewoodDec 21, 20255.0Thank you!!
- SBSaleem BekDec 20, 20251.0I go always to any Dunkin’, and I ask large cup for my medium coffee size, because I drive. None had me to pay for the large cup and IN IT medium coffee. This location so cheap they want to charge me for the cup just because I want a bigger cup to not spell while im driving. I cancelled my order and left these cheap ppl there
- ESEduardo Aguilar SotoDec 7, 20255.0This is my go to Dunkin, always really friendly and fast service. The workers know my order all I have to do is say Good morning at the drive thru or inside and they get started on my order right away. I love this place!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of the Dunkin' location at 5130 N Broadway St, Chicago?
Dunkin' at 5130 N Broadway St, Chicago is open Monday through Friday from 4:30 AM to 9:00 PM, and on Saturdays and Sundays from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.
Can I order ahead using a mobile app for this Dunkin' store?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android. This allows for a fast grab-and-go experience.
What are some of the specialty menu items at this Dunkin' location during the holiday season?
During the holiday season, you can try new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What kinds of meals are served at this Dunkin' location?
This Dunkin' location serves breakfast, brunch, and lunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is this Dunkin' location family-friendly?
Yes, this Dunkin' welcomes families and children, providing a friendly environment for all customers.
What are the nearby public transit options to reach Dunkin' at 5130 N Broadway St?
There are nearby CTA bus stops, specifically CTA Bus Stop 5342 and CTA Bus Stop 4794, which can help customers easily access Dunkin'.
Are there other food and dessert options near this Dunkin' location?
Yes, nearby food options include Baskin-Robbins ice cream shops and Broadway Foster Donuts, perfect to visit before or after your Dunkin' stop.
What local attractions or services are near Dunkin' at 5130 N Broadway St that customers might consider visiting?
Nearby local attractions and services include The Sally apartments, South-East Asia Center daycare, and Tree House Animal Foundation, which customers might visit alongside their Dunkin' trip.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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