Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
1.9
308 reviews
5 stars
33
4 stars
23
3 stars
23
2 stars
19
1 star
210
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking urgency.
Food Quality
Many customers reported stale and subpar food items, including donuts and sandwiches, leading to dissatisfaction.
Long Wait Times
Customers frequently mentioned excessive wait times for orders, often exceeding 20-30 minutes, which was deemed unacceptable.
Operational Issues
Several reviews pointed out operational inefficiencies, such as being out of stock on menu items and confusion with order processing.
- YCY Chen2 days ago4.0Airport prices, they don’t have the same price deals or combos as regular Dunkin’s. Expect a long line and wait when it’s morning, there are self serve kiosks you can use to skip the line. $14 for large iced green tea, hash browns, and bacon egg croissant, it’s still the cheapest in the food court if you need some fuel
- BLBaşar İlhan5 days ago1.0They didn't know espresso has caffeine in it and told us a regular americano is decaf by nature! How are they working in a coffee shop not knowing the simplest thing about coffee?
- GGGeorge GeeJan 4, 20261.0The person responsible for preparing the drinks is extremely disrespectful, and the one who hands out the orders is just as bad. I cannot understand how a business can hire people with such poor attitudes. This is completely unprofessional and seriously damages the reputation of the place. They are blatantly rude. Check your cameras please!!
- MJMike JohnsonJan 3, 20261.0Raggediest Dunkin inside of the raggediest airport. They got 2 lanes open, 1 to the kiosk, 1 to the register. Lady was standing by the register, so I assume she is open. I walk up and get greeted with attitude “this lane is closed”. Ma’am why are you standing there just looking at us in line? Bet. So I slide to the kiosk. One breaks for the lady in front of me. Other one breaks after me. Food was bad. Even for Dunkin standards I don’t know how it tasted so different and nasty when it’s a franchise. Y’all ain’t about to give it to me like this. No way of returning.
- NPNorbert PaasDec 14, 20251.0The worst employees I have seen in sometime. They were verbally complaining that people were asking about drinks and food. I waiting 20 mins for a latte. I asked twice about it and both times she walked away after saying it will be ready when it’s ready. There was no order to how things were coming out. Apparently whatever she decided to make that minute. This is the worst location I have ever been to. I wish midway would get a different coffee store and put this place out of business!!
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location at Midway International Airport?
This Dunkin' location at Midway International Airport is open 24 hours every day of the week.
Does this Dunkin' offer delivery service?
Delivery service is not available at this location; however, you can order ahead for pickup or visit the store directly.
Can I order ahead using an app for faster pickup at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience. The app is available for iOS and Android.
What kinds of food and beverages does Dunkin' at Midway Airport offer?
They offer a variety of coffee, espresso, donuts, breakfast sandwiches, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at this Dunkin'?
No, this Dunkin' location does not have a drive-thru service.
What are some nearby food options around this Dunkin' location?
Nearby food options include Beecher’s Handmade Cheese, Gold Coast Dogs, Big Bowl Chinese restaurant, DeColores Mexican restaurant, and Woodgrain Pizzeria, among others. You might explore these for different dining experiences before or after visiting Dunkin'.
How can nearby airport terminals help customers find this Dunkin' at Midway International Airport?
This Dunkin' is conveniently located inside Midway International Airport, close to TSA Checkpoint Chicago Midway Airport and terminals like Southwest @midway, making it easy for travelers to grab coffee and snacks during their airport experience.
Are there places to relax or have a drink near this Dunkin' location?
Yes, there are nearby pubs and bars such as Reilly's Daughter Irish Pub and Go-Go White Sox Bar And Grill where you can relax after enjoying a quick coffee or snack at Dunkin'.
Does this Dunkin' welcome families and children?
Yes, Dunkin' welcomes families and children and offers vegetarian options. However, it does not have a children's menu.
What payment methods are accepted at this Dunkin' location?
This Dunkin' location accepts debit and credit cards for payment.