Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
275 reviews
5 stars
138
4 stars
57
3 stars
29
2 stars
11
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with specific complaints about staff attitudes and mistakes in orders.
Order Accuracy
Frequent issues with incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Several reviews mentioned cold or poorly prepared food, including stale items and incorrect drink preparations.
Staff Praise
Despite negative feedback, some customers highlighted specific staff members, like Karen, for their friendly and attentive service.
Cleanliness Concerns
There were complaints about unsanitary conditions, including a non-functional restroom and reports of pests.
- CHCamilla HølundDec 28, 20254.0Kedelige donuts
- LRLillian RamirezNov 5, 20251.0The drive thru person was not pleasing. Even after I said Thank you both times. Not returning for a while. Maybe on another occasion the next person will be more pleasant.
- WPWarrior Of PurposeSep 23, 20251.0TERRIBLE CUSTOMER SERVICE.
- MMMayraAug 25, 20251.0Ayer fui a compar un begel y entre la crema traia pedazo de plastico como era blabco no se apreciaba tengan cuidado revisen su comida antes yo cometi wl error de no revisar
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Chicago, IL?
This Dunkin' location in Chicago, IL is open 24 hours a day, every day of the week.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday beverages are available at Dunkin'?
This holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order my Dunkin' favorites ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
Are there convenient places to grab more food nearby Dunkin' at 5959 Diversey Ave?
Yes, nearby you can find Taco Pros for Mexican cuisine, Baskin-Robbins for ice cream and bakery items, and Subway for sandwiches and fast food.
What nearby stores could I visit after getting coffee at Dunkin'?
After enjoying your coffee, you could visit Major Cutz Barber Shop or Riviera Beauty Salon for grooming, or shop at Dollar Island convenience and discount store.
Are there nearby telecom stores near the Dunkin' location?
Yes, Metro by T-Mobile and Detect All Security are nearby telecommunications companies you can visit.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru to provide convenient service for customers.
What specialty items does Dunkin' serve?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.