Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
273 reviews
5 stars
138
4 stars
56
3 stars
29
2 stars
11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff like Karen, while others report rude behavior and poor service from certain employees.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a trend of order inaccuracies.
Food Quality
While some customers enjoyed the food, others reported issues with stale items and poor quality, particularly with specific menu items.
Cleanliness
Concerns were raised about cleanliness, particularly regarding the restroom facilities and reports of pests.
Speed of Service
Service speed varies, with some customers noting quick service during busy hours, while others experienced long waits and slow drive-thru service.
- LRLillian RamirezNov 5, 20251.0The drive thru person was not pleasing. Even after I said Thank you both times. Not returning for a while. Maybe on another occasion the next person will be more pleasant.
- WPWarrior Of PurposeSep 23, 20251.0TERRIBLE CUSTOMER SERVICE.
- MMMayraAug 25, 20251.0Ayer fui a compar un begel y entre la crema traia pedazo de plastico como era blabco no se apreciaba tengan cuidado revisen su comida antes yo cometi wl error de no revisar
- LCLeslie CortezJan 26, 20191.0Didn’t make my coffee right bad service
- MCMunch CJan 16, 20171.0Worst service. I went in buying 1/2 dozen donuts. About to pay and decided to add a muffin. I paid for it n was told my card didnt do through. And asked swipe again. I did not know he actually double charged me. And was not given my receipt. Not the first time its happened. Smh
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Chicago, IL?
This Dunkin' location in Chicago, IL is open 24 hours a day, every day of the week.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday beverages are available at Dunkin'?
This holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order my Dunkin' favorites ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
Are there convenient places to grab more food nearby Dunkin' at 5959 Diversey Ave?
Yes, nearby you can find Taco Pros for Mexican cuisine, Baskin-Robbins for ice cream and bakery items, and Subway for sandwiches and fast food.
What nearby stores could I visit after getting coffee at Dunkin'?
After enjoying your coffee, you could visit Major Cutz Barber Shop or Riviera Beauty Salon for grooming, or shop at Dollar Island convenience and discount store.
Are there nearby telecom stores near the Dunkin' location?
Yes, Metro by T-Mobile and Detect All Security are nearby telecommunications companies you can visit.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru to provide convenient service for customers.
What specialty items does Dunkin' serve?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.