Brand Certified
Dunkin'
3.9(277 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
5959 Diversey Ave, Chicago, IL
60639, United States
Certified by Dunkin' • Feb 22, 2026
(773) 745-0731
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
277 reviews
5 stars
139
4 stars
57
3 stars
29
2 stars
11
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some items being described as stale or poorly prepared.
Staff Friendliness
While some customers praised specific staff members for their friendliness, others reported negative interactions with employees.
Cleanliness Issues
Concerns about cleanliness, including reports of unsanitary conditions and restroom availability.
- LGLuis GregoryFeb 15, 20261.0I must say this Dunkin is starting to charge extra charges for items in their menu even when you do not add extra stuff... just for items straight out of their menu. They have a price for stuff and next thing you know there are extra fee. When you ask managers or employees they say they do. Ot know why... its the owner....AWFUL!!!!
- CHCamilla HølundDec 28, 20254.0Kedelige donuts
- LRLillian RamirezNov 5, 20251.0The drive thru person was not pleasing. Even after I said Thank you both times. Not returning for a while. Maybe on another occasion the next person will be more pleasant.
- WPWarrior Of PurposeSep 23, 20251.0TERRIBLE CUSTOMER SERVICE.
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours in Chicago, IL?
This Dunkin' location in Chicago, IL is open 24 hours a day, every day of the week.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What new holiday beverages are available at Dunkin'?
This holiday season, you can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Can I order my Dunkin' favorites ahead of time using an app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
Are there convenient places to grab more food nearby Dunkin' at 5959 Diversey Ave?
Yes, nearby you can find Taco Pros for Mexican cuisine, Baskin-Robbins for ice cream and bakery items, and Subway for sandwiches and fast food.
What nearby stores could I visit after getting coffee at Dunkin'?
After enjoying your coffee, you could visit Major Cutz Barber Shop or Riviera Beauty Salon for grooming, or shop at Dollar Island convenience and discount store.
Are there nearby telecom stores near the Dunkin' location?
Yes, Metro by T-Mobile and Detect All Security are nearby telecommunications companies you can visit.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru to provide convenient service for customers.
What specialty items does Dunkin' serve?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website