Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
442 reviews
5 stars
204
4 stars
79
3 stars
35
2 stars
19
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including incorrect items and flavors.
Cleanliness and Environment
Some customers noted cleanliness issues and an unwelcoming atmosphere, while others appreciated the cleanliness of the restaurant.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made coffee.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted enjoyable products.
- MHMike HooverJan 3, 20261.0Got a cold brew tasted like water
- SMSarah MartinezDec 20, 20251.0Found a roach under my chair after dinning in the restaurant. Employees claim this is usual for they did not have any reaction when informed their restaurant has a pest issue.
- CGCecilia GarciaDec 14, 20255.0Kind people good service
- JFJustin FuentesOct 8, 20251.0Dont even bother. They always mess up your order. They need to learn English.
- CWCorey WilsonOct 6, 20251.0Rude, coffee was terrible. Also refused to make someone’s order who ordered at an incorrect location. I’ll stay away from this location
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 5615 S Harlem Ave, Chicago?
Dunkin' is open 24 hours every day of the week at 5615 S Harlem Ave, Chicago.
Does Dunkin' at this location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals every day.
What are some specialty items I can find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can use the Dunkin' mobile app available on both Apple and Android platforms to order ahead and enjoy a fast grab and go experience.
Where can I find the menu for this Dunkin' location?
You can view the full menu at http://www.dunkindonuts.com or visit their online menu link provided in their profile.
Is there a drive-thru available at this Dunkin' in Chicago?
Yes, this Dunkin' location has a drive-thru for convenient service.
What nearby places can I visit before or after visiting Dunkin' at 5615 S Harlem Ave?
Nearby places include Baskin-Robbins for ice cream, Great Clips for hair salon services, and Total Wireless for mobile phone needs.
Are there other dining options close to Dunkin' at this location?
Yes, nearby dining options include Taco Burrito King, Little Caesars Pizza, Chipotle Mexican Grill, and Portillo's for a variety of fast food and Mexican cuisine.
What nearby services are available if I need insurance or banking while visiting Dunkin'?
Nearby services include Loya Insurance Company and Fred Loya Insurance for auto insurance, as well as Fifth Third Bank & ATM for financial services.