Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
546 reviews
5 stars
253
4 stars
113
3 stars
58
2 stars
22
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude employees and long wait times.
Coffee Quality
Numerous reviews mentioned dissatisfaction with the coffee quality, often describing it as bad or inconsistent.
Operational Issues
Customers frequently noted issues with the store's hours and availability of menu items, particularly regarding the 24-hour service claim.
Staffing Problems
Several reviews indicated that the location is often understaffed, leading to slow service and mistakes with orders.
Mixed Experiences
While many reviews were negative, some customers praised specific staff members and had positive experiences.
- JMJason MartinaNov 16, 20251.0Didn’t apply my coupon for coffee after I asked specifically about it, no seating but considering the neighborhood I understand. Dunkin coffee is still better than the alternatives.
- ANAnnabel NNov 11, 20251.0Everytime I get in line, I start regretting it! 20 mins wait for coffee, that I can get elsewhere with in 5- 10 mins MAX!
- JPJon PogorzelskiOct 13, 20251.0Trash, go to Starbucks these people here are a joke.
- WMWilliam Rashed MarshallSep 27, 20251.0I ordered coffee only and ask that they apply a senior discount as all other Dunkin Donuts that I visit around Chicago and surrounding suburbs as part time Uber driver. It was said in unison by 2 workers " we don't offer senior discounts" on any orders. WOW I was shocked. DUNKIN DONUTS AT 46TH AND CICERO AVE IN CHICAGO DOESN'T OFFER A SENIOR DISCOUNT AS OTHERS DO. YES THEY ARE ALL INDEPENDENTLY OWNED. HOWEVER SENIOR DISCOUNTS ARE OFFERED AT OVER.90% OF THE STORES IN CHICAGO AND SUBURBS. WHO OWNS THAT STORE.
- AMAmer MansurSep 11, 20251.0Watch your employees, they don’t take their job seriously. No coustmer service skills. Hash browns were very oily and cold I couldn’t finish them. Coffee is okay.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 4649 S. Cicero Ave, Chicago, IL?
Dunkin' at 4649 S. Cicero Ave in Chicago, IL is open 24 hours every day of the week.
Does Dunkin' offer delivery services at this location?
No, delivery services are not available at this Dunkin' location as it is closed for delivery every day of the week.
Can I order ahead and use curbside pickup at this Dunkin' location?
You can order ahead using the Dunkin' mobile app for a fast grab and go experience and utilize the drive-thru; however, curbside pickup is not available here.
What specialty items are featured at this Dunkin' during the holiday season?
During the holiday season, Dunkin' features new items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What types of food and beverages does Dunkin' offer?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and various breakfast, brunch, and lunch options with over 50 varieties of donuts and premium beverages.
Does Dunkin' have a drive-thru and accept debit or credit card payments?
Yes, this Dunkin' location has a drive-thru and accepts both debit and credit card payments.
What are some nearby dining options around Dunkin' at 4649 S. Cicero Ave?
Nearby dining options include Taco Bell, Los Machetes En Chicagobil, Machetes Big Quesadillas, Los Amantes, and McDonald's, offering a variety of fast food, Mexican, and Tex-Mex cuisines.
Are there other coffee shops near Dunkin' for alternative coffee or cafe experiences?
Yes, Starbucks is a nearby coffee shop where customers can enjoy a cafe vibe aside from Dunkin'.
How can nearby places like Mobil gas station or Speedy Cash be helpful when visiting Dunkin'?
Mobil gas station nearby can be convenient for customers fueling their vehicles before or after grabbing coffee, and Speedy Cash provides currency exchange services if needed during your visit.
How can I place an order for pickup at this Dunkin' location?
You can place an order ahead for pickup by using the Dunkin' mobile app or by visiting their online ordering site to ensure a quick and easy experience.