Dunkin'

3.9
211 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10401 S Western Ave, Chicago, IL
60643, United States

Hours

Reviews

3.9
211 reviews
5 stars
112
4 stars
43
3 stars
12
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including argumentative interactions and poor service.

Product Quality

Customers frequently complained about watered-down coffee, stale food, and incorrect orders, indicating a lack of consistency in product quality.

Cleanliness

Several reviews mentioned unsanitary conditions and poor hygiene practices among staff, raising concerns about cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service, indicating that there are positive experiences at this location.
  • JB
    JENNY ORTEGA BADILLO
    Nov 26, 2025
    1.0
    The person attending is a little unpleasant in their attention. I ordered a dunkolate and gave me a coffee that tastes like water. i
  • JM
    Jamal Montana
    Sep 29, 2025
    1.0
    Lady at the front does not know how to make any drinks
  • BV
    Brittany Villalobos
    Nov 29, 2022
    5.0
    I work across the street so I am here quit frequently. The staff is always so nice and my drinks ALWAYS come out perfect!
  • LR
    Lotus Racer
    Jan 12, 2017
    5.0
    Fast! Friendly! Tasty! One of the better ones always nice and professional! Fast as can be with no drive through!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 10401 S Western Ave, Chicago?

Dunkin' is open Monday through Saturday from 4:30 AM to 5:00 PM, and on Sunday from 5:00 AM to 5:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.