Brand Certified
Dunkin'
3.9(212 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
10401 S Western Ave, Chicago, IL
60643, United States
Certified by Dunkin' • Feb 22, 2026
(773) 881-3410
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
212 reviews
5 stars
113
4 stars
43
3 stars
12
2 stars
10
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including argumentative interactions and poor service.
Product Quality
Customers frequently complained about watered-down coffee, stale food, and incorrect orders, indicating a lack of consistency in product quality.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service, noting that their orders were often correct.
Management Issues
Several reviews pointed out issues with management, including poor handling of customer complaints and lack of support for staff.
- NNNoraFeb 4, 20265.0The food is always delicious and gets delivered so quickly the customer service is absolutely fantastic and impeccable. I could never imagine going to a Different Dunkin
- JBJENNY ORTEGA BADILLONov 26, 20251.0The person attending is a little unpleasant in their attention. I ordered a dunkolate and gave me a coffee that tastes like water. i
- JMJamal MontanaSep 29, 20251.0Lady at the front does not know how to make any drinks
- BVBrittany VillalobosNov 29, 20225.0I work across the street so I am here quit frequently. The staff is always so nice and my drinks ALWAYS come out perfect!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 10401 S Western Ave, Chicago?
Dunkin' is open Monday through Saturday from 4:30 AM to 5:00 PM, and on Sunday from 5:00 AM to 5:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app at Dunkin' on S Western Ave?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What type of food and drinks does Dunkin' serve at this location?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, lunch, and brunch.
Does Dunkin' at this location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Are there nearby places where I can get vitamins or health supplements before or after visiting Dunkin'?
Yes, Med Natural, a nearby health and medical store specializing in vitamins and supplements, is close to Dunkin', making it convenient for complementary shopping.
If I'm visiting Dunkin' and need pet services, is there an animal hospital nearby?
Yes, Beverly Hills Animal Hospital is nearby, providing veterinary and pet care services that customers might find useful during their visit.
Are there any restaurants close to Dunkin' where I can dine after my coffee?
Yes, several restaurants are nearby, including KFC for fast food, D'masti Events & Catering, and the French restaurant Koda, offering various dining options.
How can nearby gyms like Fit Code benefit a customer visiting Dunkin' at 10401 S Western Ave?
Customers can enjoy a workout session at the nearby Fit Code gym before or after grabbing coffee or breakfast at Dunkin', supporting an active and balanced lifestyle.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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