Dunkin'

3.3
276 reviews
Decked Out Lattes
Get DirectionsCallWebsite

Business Details

10351 S Torrence Ave, Chicago, IL
60617, United States
(773) 633-1557
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10351 S Torrence Ave, Chicago, IL
60617, United States

Hours

Reviews

3.3
276 reviews
5 stars
108
4 stars
46
3 stars
26
2 stars
15
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, argumentative behavior, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, impacting the overall experience.

Staff Attitude

Feedback indicated that some employees displayed a lack of professionalism and courtesy, contributing to negative customer experiences.

Product Quality

While some customers enjoyed the coffee and food, others reported inconsistencies in quality, such as cold food and poorly made drinks.
  • PT
    Princess Tina
    Sep 6, 2025
    1.0
    i went threw the drive thur and i was being rushed to order No Pumpkin Spice in any type. i ordered a avocado toast w bacon that i didn't receive. Not only that i had to turn back around because i didn't receive my munchkins . :( i got a ice tea no lemon no nothing very basic drink . money hungry company, overall that was something
  • WC
    Wendy C
    Aug 30, 2025
    5.0
    Muy buen dunkin en Indianapolis la gente muy amable contigo lo recomiendo.
  • GP
    Gaudhy Perez
    Jul 17, 2025
    1.0
    Terrible customer service
  • MP
    Maria Perez
    Jul 15, 2025
    1.0
    Employees need to do better, went there like a week ago at 12pm drive thru said kitchen was closed, went back 3 days later at 4pm my daughter wanted a bagel they said kitchen was closed! So does this kitchen ever open! Young kids don’t want to work!
  • RR
    Robert
    Jul 4, 2025
    1.0
    Thought I was a good customer until yesterday, female worker gave me a hard time because I was a dime short,! Not sure if I will ever go back
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Chicago, IL?

This Dunkin' location is open 24 hours a day, 7 days a week.

What are the holiday seasonal drinks currently available at Dunkin'?

Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.