Dunkin'

3.3
278 reviews
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Business Details

10351 S Torrence Ave, Chicago, IL
60617, United States
(773) 633-1557
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10351 S Torrence Ave, Chicago, IL
60617, United States

Hours

Reviews

3.3
278 reviews
5 stars
108
4 stars
46
3 stars
26
2 stars
15
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained facilities, contributing to a negative dining experience.

Quality of Food and Drinks

While some customers praised the coffee and certain food items, many others complained about the quality, including cold food and poorly made drinks.
  • SS
    Sheena Smith
    Dec 10, 2025
    1.0
    Drive through clerk very rude with the nastiest attitude needs to be fired, she’s a Hispanic lady with a tattoo on her neck
  • KD
    Katrina Delgado
    Dec 5, 2025
    1.0
    I would leave 0 stars if I could, I called them as there was a hair in my drink, and the gentleman I spoke to hung up the phone. He proceeded to decline my calls. Absolutely unacceptable and disgusting.
  • PT
    Princess Tina
    Sep 6, 2025
    1.0
    i went threw the drive thur and i was being rushed to order No Pumpkin Spice in any type. i ordered a avocado toast w bacon that i didn't receive. Not only that i had to turn back around because i didn't receive my munchkins . :( i got a ice tea no lemon no nothing very basic drink . money hungry company, overall that was something
  • WC
    Wendy C
    Aug 30, 2025
    5.0
    Muy buen dunkin en Indianapolis la gente muy amable contigo lo recomiendo.
  • MP
    Maria Perez
    Jul 15, 2025
    1.0
    Employees need to do better, went there like a week ago at 12pm drive thru said kitchen was closed, went back 3 days later at 4pm my daughter wanted a bagel they said kitchen was closed! So does this kitchen ever open! Young kids don’t want to work!
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Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Chicago, IL?

This Dunkin' location is open 24 hours a day, 7 days a week.

What are the holiday seasonal drinks currently available at Dunkin'?

Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.