Brand Certified
Dunkin'
3.5(507 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2035 N Pulaski Rd, Chicago, IL
60639, United States
Certified by Dunkin' • Feb 22, 2026
(773) 697-3233
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
507 reviews
5 stars
231
4 stars
73
3 stars
50
2 stars
25
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including wrong drinks and missing items.
Cleanliness and Hygiene
Several reviews mentioned concerns about cleanliness, including staff not wearing masks and improper handling of food.
Operational Hours
Customers frequently noted discrepancies regarding the stated 24-hour service, with many experiencing closures during expected hours.
- JDJenn DFeb 8, 20261.0Starting off with horrible service. Their quality in coffee making is just zero stars. NO OTHER and I mean No Other Dunkin are cheap on coffee making plus their service. This Dunkin just needs a whole turnover of new staff and new manager ! The only Dunkin where they never fill up your drink to the top for what you’re paying for ! I haven’t even sipped on my matcha and this is how it looked like when they served it to me. This was the third chance I gave them and that’s it, it was time for an honest review. PLEASE, Don’t order your coffee here !!!!!!!
- DGDalia GonzalezJan 29, 20261.0Is this Dunkin a 24 hrs? The doors where close at 8:25PM today January 29, 2026.
- AHAkemy HernandezDec 28, 20251.0I always go to this Dunkin and I always have issues with the man in charge of the night shift. I got there at 9 clearly the sign says they close at 10 and he refused to serve. I dont know if its an issue with women but my husband has literally been here and never had an issue its always when I come alone. I have been to this dunkin with my father no issues. I am beyond outraged.
- PEPaul ErdmannDec 28, 20251.0Worst experience at a Dunkin Donuts I’ve ever had. 2:30 shift on 12/28. They didn’t make my order, made it in the spot and got everything incorrect. On top of that they were extremely rude. Horrible experience
- JDJose DiazDec 27, 20251.0Work can’t seem to understand how to do multiple orders thru the drive thru. Understandable however no reason to be rude
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Official website