Dunkin'

3.5
505 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2035 N Pulaski Rd, Chicago, IL
60639, United States

Hours

Reviews

3.5
505 reviews
5 stars
231
4 stars
73
3 stars
50
2 stars
25
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and incorrect orders.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including incorrect items and preparation.

Cleanliness and Hygiene

Several reviews mentioned concerns about cleanliness, including staff not wearing masks and unsanitary food handling practices.

Quality of Food and Beverages

Customers frequently complained about stale food, poorly made drinks, and overall dissatisfaction with the quality of items served.
  • AH
    Akemy Hernandez
    Dec 28, 2025
    1.0
    I always go to this Dunkin and I always have issues with the man in charge of the night shift. I got there at 9 clearly the sign says they close at 10 and he refused to serve. I dont know if its an issue with women but my husband has literally been here and never had an issue its always when I come alone. I have been to this dunkin with my father no issues. I am beyond outraged.
  • PE
    Paul Erdmann
    Dec 28, 2025
    1.0
    Worst experience at a Dunkin Donuts I’ve ever had. 2:30 shift on 12/28. They didn’t make my order, made it in the spot and got everything incorrect. On top of that they were extremely rude. Horrible experience
  • JD
    Jose Diaz
    Dec 27, 2025
    1.0
    Work can’t seem to understand how to do multiple orders thru the drive thru. Understandable however no reason to be rude
  • ML
    M Landa
    Dec 27, 2025
    5.0
    Donuts are my happy place.
  • KJ
    Kerry Janssen
    Dec 13, 2025
    1.0
    The people working at 1pm on 12/14/25 are very rude. Part of my order was missing and he was yelling at me to get out of the way in the drive through. I tried to tell him things were missing. Had to show him the receipt. Shoved my food at me. Then the order was incorrect. These people should not be in customer service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2035 N Pulaski Rd, Chicago?

Dunkin' at 2035 N Pulaski Rd is open 24 hours a day, 7 days a week.

What types of meals does this Dunkin' location serve?

This Dunkin' location serves breakfast, lunch, and brunch.