Dunkin'

3.7
218 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2808 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

3.7
218 reviews
5 stars
105
4 stars
39
3 stars
17
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers noting issues with staff behavior and management.

Food Quality

Multiple reviews mention inconsistent food quality, including stale donuts and poorly made drinks.

Cleanliness

Several customers reported cleanliness issues, particularly in the bathrooms and food preparation areas.

Speed of Service

While some customers praised the quick service, others experienced slow service and order mistakes.
  • HP
    Harry Perez
    Jan 1, 2026
    1.0
    Slow and lacking quality service. Expect to wait 10-15min in drive through and for them to not have many items available. The works are often clueless on whatnyou ordered and the coffee is horrible. I consistently order an iced caramel coffee and its often just milk and with a few pumps of caramel flavoring. No idea what management is doing with this location, but I advise anyone take your business elsewhere.
  • NF
    Nick Ferguson
    Nov 21, 2025
    5.0
    Friendly staff, made a pup cup off menu for my dog to enjoy in the parking lot.
  • LV
    Liliana Varela
    Nov 13, 2025
    1.0
    I bought two chocolate donuts, one of which wasn't fresh, although my daughter only ate the chocolate.
  • RV
    Rebeca Vazquez
    Oct 13, 2025
    1.0
    Rude people there.
  • CD
    Claire Doo
    Aug 12, 2025
    5.0
    My fave Dunkin!! They never let me down. My iced coffee is always perfect ❤️ everyone knows me by name because I visit so much lol. Always lovely seeing these people in the morning. The coffee is perfect and never burnt or off tasting. I go here almost everyday so I can attest to this. Love this dunkin ❤️❤️❤️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2808 N Western Ave, Chicago, IL?

Dunkin' is open daily from 5:00 AM to 9:00 PM, except Thursdays when it opens at 5:00 AM and closes at 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location provides both delivery and curbside pickup services.