Dunkin'

3.7
216 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2808 N Western Ave, Chicago, IL
60618, United States

Hours

Reviews

3.7
216 reviews
5 stars
105
4 stars
39
3 stars
17
2 stars
8
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from management.

Food Quality

Several customers complained about food quality, including stale donuts and incorrect orders, while others enjoyed their food and drinks.

Cleanliness

There are concerns about cleanliness, with reports of dirty conditions and unsanitary practices among staff.

Service Speed

While some customers appreciated the fast service, others experienced slow service and order mistakes.

Staffing Issues

Customers noted understaffing during busy times, leading to longer wait times and service issues.
  • NF
    Nick Ferguson
    3 days ago
    5.0
    Friendly staff, made a pup cup off menu for my dog to enjoy in the parking lot.
  • LV
    Liliana Varela
    Nov 13, 2025
    1.0
    I bought two chocolate donuts, one of which wasn't fresh, although my daughter only ate the chocolate.
  • RV
    Rebeca Vazquez
    Oct 13, 2025
    1.0
    Rude people there.
  • JM
    Jamur Mahdii
    Aug 12, 2025
    1.0
    Taste like water
  • CD
    Claire Doo
    Aug 12, 2025
    5.0
    My fave Dunkin!! They never let me down. My iced coffee is always perfect ❤️ everyone knows me by name because I visit so much lol. Always lovely seeing these people in the morning. The coffee is perfect and never burnt or off tasting. I go here almost everyday so I can attest to this. Love this dunkin ❤️❤️❤️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2808 N Western Ave, Chicago, IL?

Dunkin' is open daily from 5:00 AM to 9:00 PM, except Thursdays when it opens at 5:00 AM and closes at 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location provides both delivery and curbside pickup services.