Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlight consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and poor quality.
Cleanliness
Several reviews mention unsanitary conditions, including reports of pests and dirty dining areas.
Staff Attitude
Customers noted a lack of friendliness and engagement from employees, contributing to an overall unpleasant atmosphere.
Product Quality
While some customers enjoyed specific items like iced coffee, there were complaints about stale donuts and poorly made drinks.
ZD
Zoraida Delgado
Feb 14, 2026
1.0
Horrible service and RUDE employees!
RL
Robert Luczak
Jan 21, 2026
1.0
They now charge for easy ice in the iced coffee. Other locations dont do this. Scamming money out of people.
JG
Josue ́ Gonzalez
Jan 2, 2026
1.0
The service is bad, when Dunkin the company giving free stuff, the staff from this location rather to keep it for themselves than give out. Clearly had the supplies and were hiding it. Shady!
GL
Gabriel Lopez
Dec 10, 2025
2.0
Beware of the lady with dirty blonde, curly hair that has an accent. She has a nasty attitude that will ruin anyone's day!
EC
Enriqueta Cervantes
Dec 6, 2025
4.0
I had a donut and a coffee!
And it was good, the server was not to friendly, I try to make a little conversation, but she verily answer.