Dunkin'

3.8
385 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3039 N. Central Ave, Chicago, IL
60634, United States

Hours

Reviews

3.8
385 reviews
5 stars
195
4 stars
63
3 stars
37
2 stars
16
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poor quality.

Cleanliness

Several customers noted unsanitary conditions, including reports of pests and dirty dining areas.

Management Issues

Feedback indicates a lack of effective management and training, contributing to poor employee attitudes and service.

Product Quality

Customers expressed disappointment with the quality of food and drinks, including stale items and poorly made beverages.
  • VH
    Viktoria Hats
    Nov 7, 2025
    1.0
    This is the fourth time I've been convinced that this is the worst service in all of Chicago. Women who are rude and behave like cattle every time. (I apologize for the expression) Check out the girls at the checkout! they always know how to spoil the mood
  • GO
    G O
    Nov 6, 2025
    1.0
    This is the second time I come around 5pm and they’re closed early with the doors locked, even tho they still have the lights on and employees inside just standing around doing nothing. Staff always seems to have an attitude too.
  • TS
    Tony Slasher
    Oct 17, 2025
    1.0
    Manager is so bad how do you have it understaffed that yall have to close poor workers
  • JL
    j lopez
    Oct 16, 2025
    1.0
    I went to go buy a Oreo milkshake,and all I got was frozen milk no flavor what’s so ever. told the girl thank u before I left, and didn’t say anything, not even a shrug. So unprofessional and don’t even know how to make a milkshake. Went back and asked for my money back . Shout out to the Dunkin at the brickyard where I arrived 2 minutes before they closed and girl that was working there very professional and polite made me a great milkshake that actually tasted like Oreo’s, despite me being that customer that enter store at the las minute.
  • CA
    Cesar Arroyo
    Aug 28, 2025
    1.0
    Super rude staff *****Stay Away****

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3039 N. Central Ave in Chicago, IL?

Dunkin' is open Monday from 5:00 AM to midnight, Tuesday 6:00 AM to 5:00 PM, Wednesday 6:00 AM to 4:30 PM, Thursday and Friday open 24 hours, Saturday from midnight to 10:00 PM, and Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.