Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
615 reviews
5 stars
308
4 stars
119
3 stars
56
2 stars
27
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and lack of attention to detail.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including cold or improperly prepared items.
Positive Staff Recognition
Some employees, like Azhar and Shamim, received praise for their excellent customer service and attention to detail.
Cleanliness and Environment
While some customers noted cleanliness and a pleasant atmosphere, others reported issues with the overall condition of the location.
- CRC RDec 28, 20255.0Review written 12/28/2025. Best Dunkin I’ve ever had. Used the $6 meal deal through the app to order ahead. Arrived in drive thru and gave my name and I could tell they prepared it fresh to order because the egg and cheese crossaint sandwich was piping hot and so were the hashbrowns. The drink was prepared correctly as well. And they gave a free ice water. Thank you!
- SBSammy BeNov 24, 20255.0Freshest coffee and donuts.
- RIRanis Thomas IIINov 5, 20255.0I bought the Dubai Chocolate Shake and it was one of the best shakes I ever had. This is a limited time only drink but I hope they decide to keep this drink permanently.
- LWLorraine WellsNov 5, 20251.0This Dunkin Donuts/ Baskin Robbins is horrible,....rude people work here...and the location is always dirty!
- APAldiajna PericOct 27, 20251.0They need more respect and attention to the orders if they don’t care about it I do and fairly pay for it they don’t give anything away and plus they have attitude the guy that works mornings is HORRIBLE ALWAYS MESSING UP MY ORDER AND VERY RUDE!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3401 W. Peterson Ave, Chicago?
Dunkin' at this location operates 24 hours daily, open from midnight to 11:59 PM every day of the week.
What are the main food and beverage offerings at this Dunkin' location?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers breakfast, lunch, and brunch meals.
Does this Dunkin' location offer delivery or curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
Is there a drive-thru available at this Dunkin' store?
Yes, this location features a drive-thru service for quick and easy ordering.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead via the Dunkin' mobile app to enjoy a fast grab-and-go experience.
What are some popular seasonal drinks available currently?
Current holiday specials include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What is the price range of menu items at this Dunkin'?
The pricing at this Dunkin' location is considered to be in the 'ONE' price range, indicating affordable options.
Which nearby places can I visit before or after enjoying Dunkin' at 3401 W. Peterson Ave?
Nearby places include the Peterson & Kimball Shell Service Station, Baskin-Robbins ice cream shop, and Nala Cafe, which you might visit for fuel, desserts, or additional cafe options before or after your Dunkin' visit.
How can nearby locations like Baskin-Robbins and KFC complement a visit to Dunkin'?
After grabbing coffee or breakfast at Dunkin', you can visit Baskin-Robbins for ice cream or KFC for a fast food chicken meal, providing diverse food options nearby.
Are there nearby services or shops that customers might find useful when visiting this Dunkin'?
Yes, customers can find nearby services such as the Northwestern Driving School, Hollywood Auto Parts, and Pro Health Medical Group for driving lessons, automotive needs, and health services respectively, along with retail stores like Zombie Unicorn Comics.