Dunkin'

3.8
297 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6332 N Broadway St, Chicago, IL
60660, United States

Hours

Reviews

3.8
297 reviews
5 stars
144
4 stars
51
3 stars
41
2 stars
18
1 star
43

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and staff not paying attention to requests.

Staff Friendliness

Several reviews highlighted the friendliness and helpfulness of the staff, especially during busy times.

Service Speed

Customers experienced slow service, particularly during peak hours, with some reporting long wait times.

Cleanliness

Mixed feedback on cleanliness, with some praising the cleanliness while others noted dirty tables and unsanitary conditions.

Pricing Issues

Some customers expressed dissatisfaction with higher prices compared to other locations and unexpected charges.
  • CQ
    Chitwn Queen
    Sep 24, 2025
    1.0
    Everytime I order here the lady messes up my order! First time I wanted a White cheddar bagel twist with cream cheese toasted she gave me a plain bagel with cream cheese. I didn’t say anything I took it ate. It came back again. Another time ordered a small frozen coffee with whipped cream and she handed me some kind of iced coffee then gave me an attitude because she doesn’t speak English and can’t understand people‘s orders learn English properly.
  • GB
    G B
    Sep 23, 2025
    5.0
    Nice working employees
  • MS
    Michelle Sanchez
    Sep 6, 2025
    5.0
    The staff is always so friendly and helpful, they gave me free munchkins for a small error they made.
  • SD
    Sophie Drobnick
    Aug 28, 2025
    5.0
    say what you want about the wait time (it’s a busy location) but the staff is the sweetest ever. they never hesitate to correct a mistake and they are truly so genuine and kind.
  • WP
    Warrior Poet
    Aug 26, 2025
    3.0
    I don't understand why this franchise enforces a timed seating period for paying customers when the store is empty. This makes no sense. They act like it's Applebee's and servers need the table. Starbucks doesn't care how long one sits inside, whether it's crowded or slow. This franchise is going to lose a strong customer base by enforcing a silly policy.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of the Dunkin' at 6332 N Broadway St, Chicago?

Dunkin' at 6332 N Broadway St, Chicago is open daily from 4:00 AM to 10:00 PM.

Can I order ahead or use delivery services at this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app and also enjoy delivery services available every day from 4:30 AM to 9:30 PM.