Brand Certified
Dunkin'
3.7(304 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
6332 N Broadway St, Chicago, IL
60660, United States
Certified by Dunkin' • Feb 22, 2026
(773) 973-0829
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
304 reviews
5 stars
145
4 stars
51
3 stars
41
2 stars
19
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or with attitude.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.
Staff Friendliness
Despite negative experiences, some customers praised friendly staff members who provided good service and were helpful.
Cleanliness Issues
Several reviews highlighted cleanliness problems, particularly in the bathrooms and dining area.
Slow Service
Customers frequently complained about long wait times, both in-store and at the drive-thru.
- GCGabrielle CagerJan 10, 20265.0Best coffee and service.
- MFmargot fisherDec 26, 20251.0I just went in to get a coffee. No one seemed to be working there except a person jamming to music and not looking up at the baskin Robbins area. I waited about 5 minutes and left. Its not a lot of money, but do businesses not need it?
- MMMartina MajhenDec 23, 20251.0worst customer service ever
- AKAnupama KusumaDec 19, 20251.0Order just one hot coffee, and it was burnt coffee
- ADAjla DzogicDec 5, 20251.0The customer service here is extremely rude and disrespectful. This is a study spot for many students, and we deserve to be treated with basic kindness. The staff consistently make people feel unwelcome, and it’s honestly disappointing. They really need to hire new workers who are professional, respectful, and actually willing to help. I won’t be coming back unless things improve!!!!!!
Frequently Asked Questions About Dunkin'
What are the regular operating hours of the Dunkin' at 6332 N Broadway St, Chicago?
Dunkin' at 6332 N Broadway St, Chicago is open daily from 4:00 AM to 10:00 PM.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app and also enjoy delivery services available every day from 4:30 AM to 9:30 PM.
What new holiday menu items are available at this Dunkin' location?
This holiday season, try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does Dunkin' serve at this Chicago location?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location offer drive-thru and free Wi-Fi?
Yes, this Dunkin' has a drive-thru service and provides free Wi-Fi to customers.
What are some dining options near the Dunkin' at 6332 N Broadway St?
Nearby dining options include Awash Ethiopian Restaurant, The Pizza Corner, and Aunty Joy's Jamaican Kitchen, perfect for exploring diverse cuisines before or after your Dunkin' visit.
Are there other coffee shops close to this Dunkin' location?
Yes, there is another Dunkin' as well as Starbucks located nearby, offering alternative coffee and snack options.
What services are available near Dunkin' for storage needs?
Nearby storage facilities like Storage Post Self Storage, Life Storage, and Extra Space Storage are convenient options if you need self-storage services around Dunkin'.
How can I find more information or order online from this Dunkin' location?
You can visit Dunkin's official site or place orders online via their website or mobile app using the provided links.
What payment methods and family-friendly features does this Dunkin' offer?
This Dunkin' accepts debit and credit cards, welcomes families and children, and offers dine-in, takeout, and delivery services.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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