Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
505 reviews
5 stars
228
4 stars
82
3 stars
54
2 stars
40
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, with some feeling ignored or unwelcomed.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly regarding food preparation and the lack of accessible restrooms.
Product Quality
Customers expressed dissatisfaction with the freshness of food items, particularly donuts and coffee, with some reporting stale or incorrect orders.
Staffing Issues
The business appears to be frequently understaffed, leading to overwhelmed employees and slower service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
- MDMc Daniel1 day ago1.0This Dunkin’ location has become one of the worst I’ve visited, even after its renovation. I ordered a Matcha Green Latte, and the preparation was unhygienic. The staff were not using gloves, and the drink quality was extremely poor. When I asked to use the restroom, I was told there are no public restrooms, which makes me question what the renovation was even for. It feels like this location is focused only on profit, not on providing proper service. The overall maintenance is bad, the hygiene standards are not followed, and the customer experience is disappointing. Even though Dunkin’s website shows multiple job openings for this area, the store seems understaffed and poorly managed. This location seriously needs better management, proper training, improved hygiene practices, and basic customer service. Until then, I can’t recommend this Dunkin to anyone.
- RRRamaraksha2 days ago1.0This is close to my home & I used to go there all the time & then they closed to put in a drive-thru and only recently reopened. The new place says "sit-down customers are not welcome here." There are but two tables and no washroom for customers. In the old one, bunch of customers used to just sit and talk shop over coffee or tea - looks like they don't want that anymore. There is a Starbucks nearby, a bit more pricey, but at least it is welcoming, washrooms and places to sit and read my book. Looks like I won't be visiting this establishment much - which is what they want anyway. They should just take away the tables and make it all drive-thru
- JMJames Sanchez MaganaNov 2, 20251.0New building but no bathroom for customers? God forbid that I need to wash my hands before I eat.
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' at 6254 N Western Ave, Chicago, IL?
Dunkin' is open daily from 4:30 AM to 11:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What holiday drinks are currently available at this Dunkin'?
They offer the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher as part of their holiday menu.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead with the Dunkin' mobile app available on the App Store and Google Play for a fast grab-and-go experience.
What type of meals does this Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals along with coffee, donuts, and breakfast sandwiches.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
Is there free Wi-Fi available at this Dunkin'?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby places of interest are close to this Dunkin'?
Nearby places include Northstar Restaurant (sports bar), Baskin-Robbins (ice cream), and Family Dollar (discount store). Customers can enjoy a meal at Northstar before or after visiting Dunkin' or pick up snacks at Family Dollar.
Are there any nearby mobile phone stores close to Dunkin'?
Yes, both Metro by T-Mobile and Ebasket store, which are mobile phone and electronics stores, are near the Dunkin' location.
What entertainment options are available near this Dunkin' location?
Nearby entertainment options include Los Pinos Restaurant Bar & Night Club (dance club) and Smilin' Jim's Saloon (pub and bar), great for socializing after grabbing coffee or breakfast at Dunkin'.