Dunkin'

4.0
521 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
448 E 87th St, Chicago, IL
60619, United States

Hours

Reviews

4.0
521 reviews
5 stars
281
4 stars
96
3 stars
67
2 stars
18
1 star
59

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Customers frequently praised the coffee for being fresh and delicious, although some noted inconsistencies with specific drinks.

Service Experience

While many reviews highlighted friendly and efficient service, there were significant complaints about poor customer service and order accuracy.

Food Quality

The food received mixed reviews, with some customers enjoying the freshness of donuts and breakfast items, while others criticized the quality and taste.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that it was higher than expected for the quality of food and drinks.

Cleanliness and Atmosphere

Some reviews mentioned the need for better cleanliness and more seating options, indicating a less than ideal dining environment.
  • BG
    Brian Garnes
    Dec 2, 2025
    5.0
    I stopped by the Dunkin' location on East 87th Street in Chicago recently, and I was thoroughly impressed with my experience from start to finish. I ordered a caramel iced latte, and it was absolutely delicious—perfectly balanced with just the right amount of sweetness and a smooth coffee flavor. What really made my visit special was getting a chocolate donut that was still warm! You can't beat that fresh-from-the-oven quality, and it made for a perfect pairing with my latte. The service here was great—the staff was friendly and efficient. I appreciated how quick the whole experience was. I was in and out of the store in no time, which is exactly what you want when you're grabbing coffee and a treat on the go. If you're in the area and need a reliable Dunkin' with good service and quality products, I'd definitely recommend this location. I'll be back!
  • VP
    vernon parker
    Nov 3, 2025
    5.0
    Good hot coffee, fresh donuts.
  • DB
    Dr. Deb Barnes
    Oct 17, 2025
    5.0
    The owner and workers are very kind and respectful! My food is always hot, fresh, and tasteful! I definitely recommend this DD!
  • CT
    C T
    Sep 18, 2025
    1.0
    Normally, these guys are friendly and flexible in granting a request. I come here because it's my neighborhood DD and for the aforementioned reasons. However today, I ordered breakfast sandwiches for my entire family which included 3 breakfast wraps...the wraps come with bacon. I asked for the bacon on the side, but was told they can't do that. I have made this request a few times before today and it was given to me, but this time the order taker refused and said they are not allowed to do that. And of course my wraps are not discounted without the bacon so I pay for it anyway. I believe this should be an option with any sandwiches sale. I guess I won't be going back as if I pay for the bacon it should be given to me as I like ...which is on the side. RIDICULOUS POLICY AND UNCOOPERATIVE TOWARDS THE CUSTOMERS. GET OUT OF OUR COMMUNITY IF YOU ARE NOT GOING TO PROVIDE GOOD CUSTOMER SERVICE.
  • MJ
    Michael Jones
    Jul 26, 2025
    2.0
    Dunkin’ Donuts advertises midnight Duncan and it’s a great coffee taste great and I love it, but Dunkin’ Donuts never has it. They always mix original with espresso that is not midnight. Duncan doesn’t taste the same and I believe they should stop advertising midnight Duncan if they’re not gonna sell it and that’s not just one Dunkin’ Donuts that’s every Dunkin’ Donuts that I have visited in the Chicago area. Also, the espresso with the original coffee taste horrible and the employees never tell you, they don’t have any midnight Dunkin They just passed off the espresso mix with original as if it’s midnight..why? Does Dunkin’ Donuts corporate office knows what’s going on out here with their signature coffee?

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 448 E 87th St, Chicago?

This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.