Brand Certified
Dunkin'
4.0(521 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
448 E 87th St, Chicago, IL
60619, United States
Certified by Dunkin' • Feb 22, 2026
(773) 846-8400
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
521 reviews
5 stars
280
4 stars
96
3 stars
67
2 stars
18
1 star
60
What are people saying?
AI-generated from recent customer reviews
Coffee Quality
Customers consistently praised the coffee for being fresh and delicious, with many stating it as their main reason for visiting.
Service Issues
There were numerous complaints about poor customer service, including slow service, incorrect orders, and unhelpful staff.
Food Quality
While some customers enjoyed the food, others found it bland or stale, with specific complaints about donuts and breakfast items.
Cleanliness and Atmosphere
Several reviews mentioned the need for better cleanliness and training for staff to improve the overall customer experience.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting that some items felt overpriced compared to other locations.
- BGBrian GarnesDec 2, 20255.0I stopped by the Dunkin' location on East 87th Street in Chicago recently, and I was thoroughly impressed with my experience from start to finish. I ordered a caramel iced latte, and it was absolutely delicious—perfectly balanced with just the right amount of sweetness and a smooth coffee flavor. What really made my visit special was getting a chocolate donut that was still warm! You can't beat that fresh-from-the-oven quality, and it made for a perfect pairing with my latte. The service here was great—the staff was friendly and efficient. I appreciated how quick the whole experience was. I was in and out of the store in no time, which is exactly what you want when you're grabbing coffee and a treat on the go. If you're in the area and need a reliable Dunkin' with good service and quality products, I'd definitely recommend this location. I'll be back!
- VPvernon parkerNov 3, 20255.0Good hot coffee, fresh donuts.
- DBDr. Deb BarnesOct 17, 20255.0The owner and workers are very kind and respectful! My food is always hot, fresh, and tasteful! I definitely recommend this DD!
- CTC TSep 18, 20251.0Normally, these guys are friendly and flexible in granting a request. I come here because it's my neighborhood DD and for the aforementioned reasons. However today, I ordered breakfast sandwiches for my entire family which included 3 breakfast wraps...the wraps come with bacon. I asked for the bacon on the side, but was told they can't do that. I have made this request a few times before today and it was given to me, but this time the order taker refused and said they are not allowed to do that. And of course my wraps are not discounted without the bacon so I pay for it anyway. I believe this should be an option with any sandwiches sale. I guess I won't be going back as if I pay for the bacon it should be given to me as I like ...which is on the side. RIDICULOUS POLICY AND UNCOOPERATIVE TOWARDS THE CUSTOMERS. GET OUT OF OUR COMMUNITY IF YOU ARE NOT GOING TO PROVIDE GOOD CUSTOMER SERVICE.
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' location at 448 E 87th St, Chicago?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location have drive-thru service?
Yes, this Dunkin' has a drive-thru service available.
What are some specialties offered at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday beverages featured currently?
Yes, they offer new holiday drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What nearby places can I visit after enjoying Dunkin'?
You might consider visiting Baskin-Robbins for ice cream and smoothies, Fisherman's Island for seafood dining, or J.A. Squared Grille & Catering for American cuisine — all within close proximity to Dunkin'.
Are there any beauty or spa services near this Dunkin' location?
Yes, nearby beauty and spa services include Studio Ten (nail salon), Savad's Hair Store (beauty and hair salon), The Trophy Way (beauty salon), Tims Barbershop, Silky Smooth Sculpting, DuafeLove HD, and The Lux Nail Lab (nail salon).
What are some nearby practical services around Dunkin' at 448 E 87th St, Chicago?
Nearby services include dental offices like Antoinette M. Pettitt, DDS, Ltd. and Toliver Edward C DDS, financial services such as TAX Refund Network II and Allpoints Mortgage & Financial, as well as real estate services by Full Circle Realty and Property Management.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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