Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unhelpfulness.
Food Quality
Many customers enjoy the coffee and some food items, but there are complaints about stale donuts and inconsistent food quality.
Order Accuracy
Several reviews mention issues with incorrect orders and poor handling of special requests.
Pricing
Customers express concerns about high prices compared to other locations, leading to dissatisfaction.
Cleanliness and Environment
Some reviews indicate a need for better cleanliness and maintenance of the seating area.
VP
vernon parker
Nov 3, 2025
5.0
Good hot coffee, fresh donuts.
DB
Dr. Deb Barnes
Oct 17, 2025
5.0
The owner and workers are very kind and respectful! My food is always hot, fresh, and tasteful! I definitely recommend this DD!
CT
C T
Sep 18, 2025
1.0
Normally, these guys are friendly and flexible in granting a request. I come here because it's my neighborhood DD and for the aforementioned reasons. However today, I ordered breakfast sandwiches for my entire family which included 3 breakfast wraps...the wraps come with bacon. I asked for the bacon on the side, but was told they can't do that. I have made this request a few times before today and it was given to me, but this time the order taker refused and said they are not allowed to do that. And of course my wraps are not discounted without the bacon so I pay for it anyway. I believe this should be an option with any sandwiches sale. I guess I won't be going back as if I pay for the bacon it should be given to me as I like ...which is on the side. RIDICULOUS POLICY AND UNCOOPERATIVE TOWARDS THE CUSTOMERS. GET OUT OF OUR COMMUNITY IF YOU ARE NOT GOING TO PROVIDE GOOD CUSTOMER SERVICE.
MJ
Michael Jones
Jul 26, 2025
2.0
Dunkin’ Donuts advertises midnight Duncan and it’s a great coffee taste great and I love it, but Dunkin’ Donuts never has it. They always mix original with espresso that is not midnight. Duncan doesn’t taste the same and I believe they should stop advertising midnight Duncan if they’re not gonna sell it and that’s not just one Dunkin’ Donuts that’s every Dunkin’ Donuts that I have visited in the Chicago area. Also, the espresso with the original coffee taste horrible and the employees never tell you, they don’t have any midnight Dunkin They just passed off the espresso mix with original as if it’s midnight..why? Does Dunkin’ Donuts corporate office knows what’s going on out here with their signature coffee?
MH
melanie herrod-shaffer
Jul 26, 2025
1.0
The cashier misrepresented the cost of 2 milkshakes for his own personal gain. When I used a credit card to purchase, that’s when cashier used the correct charges.
What are the operating hours of the Dunkin' location at 448 E 87th St, Chicago?
This Dunkin' location is open 24 hours a day, 7 days a week, from 00:00 to 23:59 daily.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch.
Does this Dunkin' location have drive-thru service?
Yes, this Dunkin' has a drive-thru service available.
What are some specialties offered at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Are there any special holiday beverages featured currently?
Yes, they offer new holiday drinks such as the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What nearby places can I visit after enjoying Dunkin'?
You might consider visiting Baskin-Robbins for ice cream and smoothies, Fisherman's Island for seafood dining, or J.A. Squared Grille & Catering for American cuisine — all within close proximity to Dunkin'.
Are there any beauty or spa services near this Dunkin' location?
Yes, nearby beauty and spa services include Studio Ten (nail salon), Savad's Hair Store (beauty and hair salon), The Trophy Way (beauty salon), Tims Barbershop, Silky Smooth Sculpting, DuafeLove HD, and The Lux Nail Lab (nail salon).
What are some nearby practical services around Dunkin' at 448 E 87th St, Chicago?
Nearby services include dental offices like Antoinette M. Pettitt, DDS, Ltd. and Toliver Edward C DDS, financial services such as TAX Refund Network II and Allpoints Mortgage & Financial, as well as real estate services by Full Circle Realty and Property Management.