Brand Certified
Dunkin'
3.6(600 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
350 E 103rd St, Chicago, IL
60628, United States
Certified by Dunkin' • Feb 22, 2026
(773) 468-1407
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
600 reviews
5 stars
257
4 stars
127
3 stars
68
2 stars
36
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and preparation.
Cleanliness and Maintenance
Several reviews mentioned issues with cleanliness and maintenance of the facility, including locked restrooms and unkempt areas.
Food Quality
While some customers enjoyed the coffee, there were complaints about food quality, including burnt items and stale donuts.
Management Issues
Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support for staff issues.
- BKBilal KahramanFeb 20, 20261.0The employee who took the orders was rude.
- JSJanice ShivesFeb 18, 20265.0While dining in there no rush to leave out. The mood friendly and quiet relaxing.
- KBKentwan BalmerFeb 2, 20261.0Worst experience I ever had at a Dunkin!!
- IAIsmael Castro (AnimeFTW)Jan 26, 20264.0Cashiers sometimes disregard walking orders to the mobile order spaces
- TGTraci GoodwinJan 16, 20261.0Is the restaurant has a very racially biased atmosphere on more than one? More than one in Staff at this location the manager Raul is more rude than the staff so if you have an issue, he will be no help. I am not sure why anyone would work at a store in a predominantly black neighborhood knowing they don’t like Black people it’s a shame that the food would be so good, but the service is bad. The one lady that works there with the long hair has racially profiled me more than once as well as Raul.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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