Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
592 reviews
5 stars
256
4 stars
125
3 stars
68
2 stars
36
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over incorrect orders and poor service.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications, leading to dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, such as burnt items and stale donuts, contributing to a negative dining experience.
Cleanliness and Maintenance
Customers noted that the facility was not well maintained, with complaints about cleanliness and operational issues like locked doors during posted hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted the quality of coffee.
- MAMasood Ahmad1 day ago1.0Very bad experience. I ordered small hot coffee with regular cream and 2 sweeteners but when checked it was only black coffee. My order was drive through. I tried to call this location the number showing on the website was not working. Mostly service on Dunkin’ is bad.
- HRHelen Rivera1 day ago5.0Very fast drive-thru
- KRKatrina ReidNov 12, 20251.0Location closes before the time their lobby has listed because "crazy people come in and take things". The man behind the counter ignored me and my 3 year old daughter when we came to the door. They wont post the "new closure times" because its probably not allowed what they are doing. Im waiting on a response from Dunkin to see if I will ever be back to any location. Im disgusted by how my child and I were ignored and treated at the door today.
- LWLydia WilliamsOct 22, 20251.0I normally do not have a problem. I went this afternoon and ordered my regular there was no sugar just water and food coloring.
- BPBlue ProdigySep 25, 20252.0I’m not usually one to leave a review but this has happened at this particular location too many times where they would just throw my donuts in one small bag any ole kind of way.. the frosting be stuck on the side of the bag and on the wrapping paper but never the actual donut. My chocolate long john shaped like my knee.. they just don’t care about nobody food u just get it how u get it..
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location?
This Dunkin' is open 24 hours a day, 7 days a week.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte and enjoy returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a quick grab-and-go experience.
What are the main food and drink specialties at this Dunkin'?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' location have a drive-thru for convenient ordering?
Yes, this Dunkin' has a drive-thru for quick and convenient service.
Are there nearby grocery stores where I can shop after visiting Dunkin'?
Yes, Grocery Basket is a nearby grocery store and supermarket where you can shop after your visit.
What are some nearby beauty and hair salons close to this Dunkin'?
Nearby beauty and hair salons include Mamie African Beauty, Embrace Natural Hair Salon, and Jazzy Netts Hair Salon for your grooming needs.
Can I find other food options near this Dunkin' location?
Yes, nearby food options include Baskin-Robbins for ice cream and Captain Hooks Fish & Chicken for fast food specializing in chicken and fish dishes.
What payment methods does this Dunkin' accept?
This Dunkin' accepts both debit and credit cards for your convenience.