Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
682 reviews
5 stars
284
4 stars
124
3 stars
75
2 stars
48
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews noted that the location often runs out of popular items, such as donuts and specific drink flavors.
Customer Experience
While some customers praised friendly staff and good service, others expressed frustration with inconsistent experiences and lack of attention from employees.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues, including overflowing trash cans and unsanitary conditions.
Consistency
There were mixed reviews regarding the consistency of food and drink quality, with some customers experiencing stale products or poorly made drinks.
- DSDucTai Son5 days ago1.0Disappoint, with this location. Me. And all the customers stand there for 10 minute waiting to place an order. No one came to attend us to take our order. I believe the manager walk past us and say nothing. And the 2 employee busy talking they need more training 😌
- ASA. S.Jan 2, 20265.0The staff at this location were so friendly and patient! Thank you so much for your kindness today. I appreciate it. My coffee was wonderful. Happy new year!
- AHAlison HernandezDec 27, 20255.0Great costumer service , fresh donuts 🍩 quick turnaround
- LELeticia EscobarNov 25, 20251.0Bien groseros q son. Dice en línea q están abiertos 24 horas, y la puerta dice que cierran a las 10pm. pero me negaron servicio a las 7.30 pm. no manches. Q estaban cerrados y con mala cara , que cierran a las 6pm?? Solo quería mi café caliente. EXPERIENCIA MAL. nadamas me amargaron el café. No vengas.
- EPElizabeth PerezNov 15, 20251.0They never get my order right, EVER. And I repeat myself like 3 times in the drive through. Always making my coffee wrong, and if its not the coffee then its my food thats wrong. They also NEVER have chocolate long johns. Smh.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1651 N Western Ave, Chicago, IL?
Dunkin' at 1651 N Western Ave, Chicago, IL is open daily from 5:00 AM to 11:00 PM for in-store service, and delivery is available from 5:30 AM to 9:30 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What beverages and food specialties can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, providing a variety of options to satisfy your cravings.
Are there any new holiday drinks available at this Dunkin' location?
Yes, during the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, returns Peppermint Mocha and Toasted White Chocolate Signature Lattes, and features a new Berry Sangria Refresher.
Can I order ahead using an app for faster service at Dunkin'?
Absolutely, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab-and-go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru service, making it convenient for customers to get their orders without leaving their vehicles.
Is Dunkin' located near any public transit options to help with getting there?
Yes, Dunkin' is near the CTA Bus Stop 17404, which can help customers easily access the location via public transportation.
What nearby places can I visit for a post-coffee activity around Dunkin'?
After visiting Dunkin', you can enjoy a treat at Baskin Robbins, a nearby ice cream and bakery shop, or relax at Orient Spa for massage therapy nearby.
Are there other food or beverage options close to Dunkin' if I want to explore?
Yes, nearby you can find another Dunkin Donuts location as well as It's A Bodega, a candy store, offering additional snack and dessert options.
What meals are served at Dunkin' and can I expect vegetarian options?
Dunkin' serves breakfast, lunch, and brunch meals and offers vegetarian-friendly options to accommodate different dietary preferences.