Dunkin'

3.7
459 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4045 W Lawrence Ave, Chicago, IL
60630, United States

Hours

Reviews

3.7
459 reviews
5 stars
235
4 stars
70
3 stars
40
2 stars
18
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and missing items, leading to frustration.

Cleanliness

The facility is generally reported as clean, with some customers specifically mentioning well-maintained restrooms.

Product Quality

There are complaints about the quality of food and drinks, including stale donuts and poorly made coffee, alongside some positive remarks about fresh items.

Parking and Accessibility

Customers noted difficulties with parking and the drive-thru area, describing it as chaotic and poorly maintained.
  • AS
    Arkan Saiyad
    1 day ago
    1.0
    They are not taking points 🤧
  • MP
    Manan Patel
    Jan 5, 2026
    1.0
    I visit dunkin donut near by me pulaski and Lawrence at 6:00 some thing i ordered one coffee and i have reward So your employees not accepting my reward so my experience is sooo baddd your services its not good ....
  • KP
    Karan Patel
    Jan 3, 2026
    1.0
    I visit dunkin donut near by pulaski and Lawrence at 6:00 some thing. I ordered one coffee and I have coffee reward . After that I saw my barcode but he didn't accept my reward barcode.
  • DB
    david Bush
    Dec 20, 2025
    3.0
    No parking it's a mad house
  • JG
    Joshua G
    Dec 4, 2025
    1.0
    This location refused to fulfill my mobile order for multiple breakfast sandwich rewards. When I arrived to pick up, I saw one employee look at my printed mobile order receipt, turn to the other employee and then one employee told me the owner told all employees that his location would not honor multiple rewards on one visit, even though I received a corporate Dunkin email saying I could redeem multiple rewards during a single visit. To make matters worse, the employee in charge faked not being able to either understand or speak in English, as the employee who did speak to me during my visit told me the owners rules and that the employee in charge didn't speak English, however he was wearing a drive-thru headset on, so he clearly did speak English. This location refused to fulfill my order, refused to honor my Dunkin reward redemption, and refused to honor Dunkin corporate rewards program rules. This location should be avoided if you have Dunkin rewards to be redeemed. Poor customer service. Avoid this location and find another Dunkin that has honest workers, a honest owner/operator and a location that follows Dunkin corporate policies.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4045 W Lawrence Ave, Chicago, IL?

This Dunkin' location is open 24 hours a day, every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.