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Dunkin'

3.7
(465 reviews)

Business Details

4045 W Lawrence Ave, Chicago, IL
60630, United States
(773) 427-9777
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4045 W Lawrence Ave, Chicago, IL
60630, United States

Hours

Reviews

3.7
465 reviews
5 stars
239
4 stars
71
3 stars
40
2 stars
19
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with multiple instances of staff being unhelpful or dismissive.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including incorrect items and failure to honor rewards.

Cleanliness

Some customers praised the cleanliness of the facility, while others reported unsanitary conditions.

Product Quality

Feedback on food and drink quality was mixed, with complaints about stale items and poorly made drinks.

Busy Location

The location is frequently busy, leading to slow service and long wait times.
  • CW
    Cass Waldo
    1 day ago
    5.0
    Love the manager he's kind
  • MO
    Maria Osman
    1 day ago
    5.0
    Very friendly and humble service given by Mr. Narand at night ….
  • JJ
    Jorge Suarez (JustQ2U)
    Feb 17, 2026
    2.0
    Twice I've driven thru the drive thru, only to leave. The guy working the drive thru is extremely slow. Ive never had service this slow. I walked in yesterday to get coffee which ordinarily should take a minute or two. This guy is walking around chit-chatting, taking his time. This is how businesses fail.
  • SA
    Sean Allen
    Feb 10, 2026
    4.0
    Not super high expectations but it was a decent cup of coffee
  • KG
    Kayla Gregorio
    Jan 15, 2026
    1.0
    This location is honestly one of the worst ones to go to. The food, service, and atmosphere is always so bad. I order online, through drive-thru, and in store for years. They specifically always mess up my order and are super lazy with the presentation of the food and customer service. Today, I called and asked for a manager to speak to, and he said he would talk to his employee about it. My boyfriend had came back to get the order fixed, and when he came home, I found a piece of plastic in my toast. Please save the time, money, and energy to go to a different location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4045 W Lawrence Ave, Chicago, IL?

This Dunkin' location is open 24 hours a day, every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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