Dunkin'

3.8
453 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4045 W Lawrence Ave, Chicago, IL
60630, United States

Hours

Reviews

3.8
453 reviews
5 stars
236
4 stars
69
3 stars
39
2 stars
18
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some customers reported friendly service while others experienced rudeness and unprofessionalism.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.

Cleanliness

Generally positive feedback on cleanliness, particularly in restrooms and dining areas.

Product Quality

Inconsistent quality of food and beverages; some customers reported stale donuts and poorly made drinks.

Speed of Service

Service speed varies; some customers noted quick service while others experienced long wait times.
  • DA
    Dave Anderson
    Nov 6, 2025
    4.0
    Fast and easy. Good service
  • RB
    Richard Bolinder
    Oct 1, 2025
    5.0
    Duncan is a great option at a reasonable price
  • WC
    William Cocomise
    Sep 23, 2025
    1.0
    Hair in coffee Tue 9/23 @ 510am
  • CZ
    Carmen Zapata
    Aug 20, 2025
    5.0
    This place gets packed! However the guy who works the drive thru window is so nice. Never really had a bad interaction with staff members here even if it is extremely busy. Great location and reliable service.
  • OL
    Olivia Lee-Bohman
    Aug 13, 2025
    1.0
    I was blown away at how rude one of the drive thru staff was he was instantly annoyed the second I pulled up and when I asked about menu items he acted like I was stupid and told me I can read the screen lol I don’t let things get to me but I definitely needed to take the time to write about this particular person

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4045 W Lawrence Ave, Chicago, IL?

This Dunkin' location is open 24 hours a day, every day of the week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.