Dunkin'

3.5
254 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
600 S. Wabash Ave, Chicago, IL
60605, United States

Hours

Reviews

3.5
254 reviews
5 stars
115
4 stars
37
3 stars
25
2 stars
17
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Many reviews highlighted cleanliness concerns, including dirty tables, restrooms being out of order, and overall unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about stale donuts and poorly prepared food.

Staff Performance

While some staff were praised for being friendly and efficient, others were criticized for being disorganized and unhelpful.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with claims of being closed despite advertising as a 24-hour location.
  • MG
    Michael Gaertig
    Oct 17, 2025
    1.0
    My order never came after 20 minutes and I had to leave so I wouldn't be late for work. There were other people who placed online orders that had been waiting for around 20 minutes and were put in a similar predicament
  • BT
    Bri Thomas
    Oct 12, 2025
    2.0
    I got ice cream from Baskins, it's fine. They were out of waffle bowls. Though they're on the menu it seems as if don't even make them (could be wrong). Also out of spoons (a bit annoying for an ice cream shop). Donuts from Dunkin were dry and old. Staff were average, didn't seem to want to be there. Wouldn't return.
  • KS
    Komal Shankar
    Sep 22, 2025
    1.0
    Awful service
  • AE
    Ashlyn Ehsani
    Sep 13, 2025
    1.0
    Wouldn't recommend ordering anything besides drinks: Displayed menu items *especially for the Baskin Robbins side* were different from the options available at the kiosk. When we ordered from the kiosk we received our drinks but waited a long time for a sundae before asking about it. They stated they didn't know how to make it and hadn't made anything yet (it wasn't busy at the moment, there were multiple employees present) so then we got a scoop of sorbet with a couple cherries on top instead. Which was just fine until they also mentioned they didn't have any spoons.
  • LF
    Lonnie Foe
    Sep 6, 2025
    1.0
    How are you a downtown business and then also know it’s a marathon going on every weekend and the park and only have two workers crazy work

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 600 S. Wabash Ave, Chicago?

Dunkin' is open 24 hours a day, seven days a week at this location.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' at 600 S. Wabash Ave offers both delivery and curbside pickup services.