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Dunkin'

3.0
(198 reviews)

Business Details

5650 W Fullerton Ave, Chicago, IL
60639, United States
(773) 385-6564
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5650 W Fullerton Ave, Chicago, IL
60639, United States

Hours

Reviews

3.0
198 reviews
5 stars
72
4 stars
23
3 stars
12
2 stars
12
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff displaying rudeness and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.

Staff Attitude

Customers noted that staff often appeared disinterested or annoyed, contributing to a negative experience.

Product Quality

Feedback indicated that food and drink quality was inconsistent, with complaints about stale donuts and poorly made beverages.
  • LO
    Lucy Ocampo
    Jan 31, 2026
    1.0
    There’s not even 8:00 pm and the local it’s closed already 2nd time that happens to me smh
  • KS
    Ky Skys
    Jan 29, 2026
    1.0
    The girl with red hair keeps taking down mobile ordering and closing the doors it’s now 7:30 pm, lots of business and money being lost for the owners. What a shame
  • LF
    Leslie Flores
    Jan 15, 2026
    1.0
    They supposed close at 10 but when I went around 8:30 the door was already closed. There was a girl with red hair hiding in a corner so she wouldn't talk to us. I went to the drive thru window and still no answer. There was another group of people in a car that tried placing an order and the girl still did not respond. If you don't like your job find a new one, don't treat customers poorly just because you don't like your job
  • EE
    Esmeralda
    Nov 8, 2025
    1.0
    They always get my coffee wrong! New girl at the window not friendly at all. Donuts hard. I think they rush to make the coffee, why? No cars behind me. Do better.
  • YY
    Yesenia
    Nov 6, 2025
    1.0
    Service in this place is horrible. The “manager” has a horrible attitude. He ignores you while you’re telling him your order, starts talking to his co workers. You need to repeat the order again until he decides to pay attention. I saw him scream at elderly people and give them attitude. I never seen such a horrible customer service before. First and last time I come here. Be aware if you come here! I rather choose another Dunkin Donuts around the area.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5650 W Fullerton Ave, Chicago?

Dunkin' is open every day from 4:00 AM to 10:00 PM, with slightly extended hours until 11:00 PM on Fridays, Saturdays, and Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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