Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlight consistently poor customer service, with staff displaying rudeness and a lack of professionalism.
Order Accuracy
Many customers reported frequent issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness and Organization
Several reviews mention the establishment being dirty and disorganized, contributing to a negative experience.
Staff Attitude
Customers noted that staff often appeared uninterested or annoyed, impacting the overall service experience.
Product Quality
Feedback indicates that the quality of food and drinks is inconsistent, with some items being stale or poorly prepared.
EE
Esmeralda
Nov 8, 2025
1.0
They always get my coffee wrong! New girl at the window not friendly at all. Donuts hard. I think they rush to make the coffee, why? No cars behind me. Do better.
YY
Yesenia
Nov 6, 2025
1.0
Service in this place is horrible. The “manager” has a horrible attitude. He ignores you while you’re telling him your order, starts talking to his co workers. You need to repeat the order again until he decides to pay attention. I saw him scream at elderly people and give them attitude. I never seen such a horrible customer service before. First and last time I come here. Be aware if you come here! I rather choose another Dunkin Donuts around the area.
HV
Hector Valdez
Oct 31, 2025
1.0
Do not go here you will come out upset trust me. For the 3rd time coming here.
After noon crew has horrible service. I got ice coffee with no ice 2 spider donuts and only got 1 and a bunch of munchkins, not what I asked for. Horrible, horrible service manager please do something about your afternoon crew!!!
AM
A M
Oct 30, 2025
1.0
Ordered online to just walk in and pick up. Arrived 10 minutes later. On arrival one person taking someone’s order and everyone else on there phone.
HS
Hennessey Saldivar
Oct 24, 2025
1.0
Rude customer service they were doing it in a wrong way a guy who just threw the ice cream scoop and the waffle cone when I asked if I could have “a sprinkle waffle cone please” and he had an attitude.
What are the operating hours of Dunkin' at 5650 W Fullerton Ave, Chicago?
Dunkin' is open every day from 4:00 AM to 10:00 PM, with slightly extended hours until 11:00 PM on Fridays, Saturdays, and Sundays.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What new holiday menu items are available at Dunkin'?
Dunkin' features new holiday beverages like the Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on both iOS and Android.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, brunch, and lunch, with options including coffee, espresso, donuts, and breakfast sandwiches.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location includes a drive-thru service for added convenience.
Are there nearby dining options adjacent to Dunkin' on Fullerton Ave?
Yes, nearby dining options include Al's Beef, a popular Italian restaurant; D'Cuba Restaurant offering Cuban and Latin American cuisine; Domino's Pizza; Subway sandwich shop; Magos Tacos and Tamales; Star East Chinese and Asian restaurant; and La Michoacana Prime ice cream and fast food spot.
Can I find other coffee or dessert shops near this Dunkin'?
Nearby you can visit another Dunkin' location and Baskin-Robbins for ice cream and bakery treats, offering more options for coffee, donuts, and dessert.
What healthcare services are accessible near Dunkin' on Fullerton Ave?
There are several healthcare providers nearby, including Chicago Neck & Back Institute for chiropractic and physical therapy, Health Med for medical supplies, All Family Dental and Braces, United Dental Partners, and We Smile Dental for dental and orthodontic services.
Does Dunkin' offer free Wi-Fi and accept credit/debit cards?
Yes, this Dunkin' location provides free Wi-Fi and accepts both credit and debit cards for payment.