Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
478 reviews
5 stars
243
4 stars
72
3 stars
47
2 stars
20
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative experience.
Inconsistent Quality
The quality of food and drinks varied significantly, with many customers receiving cold or poorly made items.
Long Wait Times
Customers frequently experienced long wait times in both the drive-thru and inside the store, often leading to frustration.
Restroom Access
There were complaints about the lack of restroom access for customers, which is against local regulations.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
- MMMint MelodyDec 20, 20251.0They denied the paid customers to use the restroom where they listed that the have them which violate the Illinois Restroom Access Act (410 ILCS 39/1) I am raising this issue to the corporate and the state government.
- NGNancy GNov 28, 20254.0I visited for coffee on November 18, 2025, at approximately 4:00 PM. The establishment was quite busy, with a line extending from the register to the entrance, and only one employee was present. This individual was managing both the queue and the drive-through service. He performed exceptionally well, demonstrating speed and maintaining a calm demeanor with customers. His name was Pedro. I am unsure if a colleague was on a break or if he was entirely unassisted, but it appeared to be a considerable workload for one person. He handled the situation admirably.
- OSorlanda sandersNov 22, 20251.0This location was doing so well then they started to try charging for light or no ice, which is not something that we are charged for via the app.
- ZSZaiya SolisNov 18, 20251.0Today i witnessed a lady who was purchasing coffee get HARRASSED AND FOLLOWED BY YOUR MANAGER AND ANOTHER WORKER FROM THERE they were backing into her car unbelievable, we cant even go for coffee without having to worry about attitude
- DDDavidNov 11, 20251.0I was in this dunkin when I witnessed two WORKERS insulting a DoorDash worker and harassed her outside of the Dunkin just because she was trying add cold foam to the coffee someone had ordered. When they heard she was trying to add cold foam they started saying stuff about her and one of them said “FOR A DOORDASH ORDER?” And she started laughing. One of the workers was the MANAGER and the other one was a skinny girl working with a tattoo on her neck she was being very hostile and followed the DoorDasher out the dunkin and was threatening to fight her. From what I witnessed I left because who knows how they would of treated me.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' located at 5000 W. Irving Park Rd, Chicago, IL?
Dunkin' at 5000 W. Irving Park Rd is open 24 hours a day, seven days a week.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some of the specialty items available at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead or use delivery services at Dunkin' here?
Yes, you can order ahead via the Dunkin' mobile app or website, and both curbside pickup and delivery services are available.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service.
What is the price range for items at this Dunkin'?
The price range at Dunkin' is categorized as one, indicating affordability.
Are there nearby places where I can enjoy ice cream or bakery items close to Dunkin'?
Yes, Baskin-Robbins, an ice cream shop and bakery, is nearby and offers a great option for dessert after your coffee or breakfast at Dunkin'.
If I need dental services near Dunkin', where can I go?
There are several dental clinics nearby including Associates For General Dentistry, Optima Family Dental, and Six Corners Dentist for your oral care needs.
What places nearby can I visit for beauty or wellness services after grabbing a coffee?
You can visit Mvx Beauty Club salon for hair and spa services or TrimFast Laser Center for laser hair removal, both located near this Dunkin'.
Is there any place nearby Dunkin' where I can enjoy a meal or a drink in the evening?
Yes, nearby options include La Dolce Vita Cucina - Chicago, an Italian restaurant and bar, Foundation Tavern & Grille, and Nite Cap, a cocktail bar and dance club.