Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
751 reviews
5 stars
448
4 stars
129
3 stars
68
2 stars
22
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and lack of professionalism.
Cleanliness
Customers reported unsanitary conditions, particularly in the restrooms, with some describing the location as dirty.
Order Accuracy
Many customers experienced issues with incorrect orders and delays, leading to frustration and dissatisfaction.
Speed of Service
While some noted fast service, many others complained about long wait times, especially during busy hours.
Product Availability
Frequent complaints about items being out of stock, including straws and specific menu items, were noted.
- JCJesus Contreras3 days ago1.0The crew at 6pm are very rude and do not listen clearly. She obviously messes up my order I then ask for it to be remade and she proceeds to give me attitude and says " Next time be more clear" awful staff.
- LSLauren Stygar6 days ago1.0I asked for sweetener. I was told it was not here, must have syrup. There's no syrup in my coffee it is black.The display has gunk in it and should have been put aside. The artists on the radio was nice. Sleep. Sweetener you walked by walking in. Take care
- ASAlfred SantillanoNov 11, 20255.0Stopped by for 2 cups of coffee. There is a random teen asking for dollars that is seated near the entrance. Idk why the manager doesnt put him out.
- VDVeronica DiazNov 2, 20255.0Out of all the Dunkin locations I’ve been too this one served the best meal deal I’ve had in a while. My iced coffee was on point, my bagel sandwich was delicious and crispy & my loaded tots had extra queso just like I asked and they came through thank you i appreciate your service and for showing love to your customers. (:
- LDLily DelgadoOct 29, 20251.0This place is horrible as you can tell by the reviews. THE MANAGER OPENLY ADMITTED TO BEING A TRUMP VOTER AND SAID DEPORTATIONS IS EXACTLY WHAT HE VOTED FOR. FORCING AND THREATENING WORKERS TO TREAT ICE AGENTS WITH RESPECT IF NOT THEY ARE FIRED
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Chicago, IL?
This Dunkin' location is open 24 hours a day, 7 days a week.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What are the specialty items offered at this Dunkin'?
The specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android platforms.
Where is this Dunkin' located specifically in Chicago?
It is located at 4701 S Kedzie Avenue, Kedzi Plaza East, Chicago, IL 60632.
Does this Dunkin' have a drive-thru service?
No, this Dunkin' location does not have drive-thru, but it offers curbside pickup instead.
What holiday drinks are available at this Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a Baskin-Robbins near this Dunkin' and what can I do there?
Yes, Baskin-Robbins is nearby. You can enjoy ice cream and smoothies, making it a great stop for a sweet treat after your coffee at Dunkin'.
Are there other food options near this Dunkin'?
Yes, nearby options include Domino's Pizza, Nicky's Hot Dog, Cocina Economica Mexican restaurant, Subway sandwich shop, and another Dunkin' location for more coffee and donuts.
What services can I find nearby besides food at this Dunkin' location?
Nearby you can find beauty salons like An's Nail and Ketzy salón y Spa, retail stores such as Payless ShoeSource, and community services like SGA Youth and Family Services for counseling and support.