Brand Certified
Dunkin'
4.1(765 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
4701 S Kedzie Avenue, Chicago, IL
60632, United States
Certified by Dunkin' • Feb 22, 2026
(773) 254-3489
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.1
765 reviews
5 stars
456
4 stars
129
3 stars
68
2 stars
23
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of attention to details.
Product Availability
Customers frequently noted that items were out of stock, including donuts and straws.
Mixed Experiences
While some customers praised the quality of food and service, many others had negative experiences.
- RLRosa LaraFeb 9, 20265.0La verdad yo no consumo nada de Dunkin, paso xq mis pasajeros quieren comprar ahi eso todo,
- UPUnorthodox PimpFeb 8, 20261.0Very rude girls. service was awful and beside the disgusting service they were talking about lacing some guys cake. Be careful coming here
- JTJ TorresFeb 2, 20261.0Service was slow. Some employees were busy on their phones while the lines kept increasing. Customer service not present at all.
- RORi “Riri” OJan 22, 20261.0Owner supports ICE
- ZOzi osorioJan 16, 20261.0The cashier was on his phone the whole time taking our order didn’t look up once at all. And they made my drink with whole milk instead of the substitute milk I asked for.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Chicago, IL?
This Dunkin' location is open 24 hours a day, 7 days a week.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What are the specialty items offered at this Dunkin'?
The specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app available on both iOS and Android platforms.
Where is this Dunkin' located specifically in Chicago?
It is located at 4701 S Kedzie Avenue, Kedzi Plaza East, Chicago, IL 60632.
Does this Dunkin' have a drive-thru service?
No, this Dunkin' location does not have drive-thru, but it offers curbside pickup instead.
What holiday drinks are available at this Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there a Baskin-Robbins near this Dunkin' and what can I do there?
Yes, Baskin-Robbins is nearby. You can enjoy ice cream and smoothies, making it a great stop for a sweet treat after your coffee at Dunkin'.
Are there other food options near this Dunkin'?
Yes, nearby options include Domino's Pizza, Nicky's Hot Dog, Cocina Economica Mexican restaurant, Subway sandwich shop, and another Dunkin' location for more coffee and donuts.
What services can I find nearby besides food at this Dunkin' location?
Nearby you can find beauty salons like An's Nail and Ketzy salón y Spa, retail stores such as Payless ShoeSource, and community services like SGA Youth and Family Services for counseling and support.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website