Dunkin'

3.2
484 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7905 S Cicero, Chicago, IL
60652, United States

Hours

Reviews

3.2
484 reviews
5 stars
193
4 stars
64
3 stars
37
2 stars
34
1 star
156

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff displaying rudeness and a lack of professionalism.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly made drinks.

Cleanliness

Several reviews mentioned unsatisfactory cleanliness standards in the establishment, with some customers expressing concern about hygiene.

Food Quality

Customers frequently complained about the quality of food, including stale items and poorly prepared drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted positive experiences with certain products.
  • DT
    Daisy Trevino
    6 days ago
    1.0
    My children and I are really disappointed with everything. We went there because we wanted to try the Dubai shake. When we first walked in no one assisted us even though they saw us. We ordered our stuff only to find out that they didn’t have the ice cream to make it. The team member said that she can give us a regular shake. When I pointed out the price difference she asked a manager if she can give me back the difference. The manager said no. I asked her if she can just use a different ice and just add the Dubai shake toppings and she said yes. When we got the shake it was just a regular shake with no toppings and the chai tea was watered down. It did not taste like chai tea. I basically got scammed and the service sucked. The manager was really rude too. I will not be going to this location again.
  • GM
    Glenda Maldonado
    Oct 31, 2025
    5.0
    Since early October, I've been trying to get my hands on this tumbler. I had forgotten about this location. I so happened to be near by and simply stopped to ask. I was NOT expecting the tumbler to be available. NOT ONLY was the tumbler available, I was able to purchase the tin box as well. My WICKED heart was elated. Thank you to the staff for being so generous and kind. To say I'm excited is an understatement 💚🩷
  • NN
    Nessa (Nessa)
    Oct 18, 2025
    1.0
    The young lady here just looked at me 2 times and didnt take my order came here every day this week at around 5 pm or 6pm and its almost 100 degrees they have the heat up so nobody wants to dine in. The guy that took my order used his hands to give me my munchkins and I wasn't given my receipt or my change
  • DA
    Damani athens
    Oct 8, 2025
    5.0
    Very clean establishment. Please give the cashier at 10/8/25 8AM a raise she was amazing
  • JD
    Janet Dominguez
    Sep 29, 2025
    1.0
    Horrible I ordered a Bacon egg and cheese on a croissant & they just gave me a plain croissant!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7905 S Cicero, Chicago?

Dunkin' at 7905 S Cicero in Chicago is open 24 hours every day, from Monday through Sunday.

What types of food and beverages does Dunkin' offer?

Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and other breakfast, lunch, and brunch options.