Dunkin'

3.2
491 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7905 S Cicero, Chicago, IL
60652, United States

Hours

Reviews

3.2
491 reviews
5 stars
196
4 stars
64
3 stars
38
2 stars
34
1 star
159

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rudeness, lack of attentiveness, and negative attitudes towards customers.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly made drinks.

Cleanliness

Several reviews mentioned unsanitary conditions in the establishment, with dirty areas and unclean surfaces being a common complaint.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly prepared orders.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • TJ
    Tracie Jefferson
    3 days ago
    1.0
    I don't understand location. What a mess!!! I've given them so many chances and they constantly fail. I've been burned by the hot coffee due to the top not being secured. I've had countless refunds from Doordash because they can't package an order properly. When I say that completes the order, I get huh as if they don't understand. But today was it...I ordered a bagel with 2 cream cheeses (yes I'm specific when ordering hoping to avoid issues) only to receive it with the cream cheese on it yet charged for 2 and not one napkin. Yes I tried to contact but of course there's no answer. This location sucks!!
  • BB
    bam bi
    Jan 5, 2026
    1.0
    Can’t seem to get a simple order right. Make sure to check your drinks before leaving.
  • JL
    Jordan Lamas
    Dec 26, 2025
    5.0
    Let's be real, it's Dunkin. However, this cold and lonely Christmas I was able to have the most immaculate service I've ever experienced. The young Puerto Rican man was doing basically every role,.and had a smile on his face. Was very kind and made my order perfect.
  • PF
    Pikaboo F
    Dec 9, 2025
    1.0
    Every time I go here there’s this cashier idk her name but she always want to rush on everything she have attitude this Dunkin donut will lose customers because of her she seem like she do morning shift I was there before 8 am. Today I told her scan my phone to get point and she gave me a dirty look so I double check my phone and she never scan it then nicely I ask her can you scan my phone and she answer with attitude ( I already did ) which she didn’t cause I didn’t get the point today. You guys need to be careful with her cause she don’t scan the app she act like she did cause she always want to be in a rush even there’s no cars behind. Her energy is so negative
  • OH
    Orlando Hernandez
    Dec 8, 2025
    1.0
    Literally the worst drive thru ever gave me a coffee where the cup had a slit in the plastic i didjnt notice until i arrived home and saw the coffee dripped all over my cup section of my truck. Now im gonna have coffee smell all over. This is the first and last time i come to this disastrous place. Pay sttention when they serve you your coffee people

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7905 S Cicero, Chicago?

Dunkin' at 7905 S Cicero in Chicago is open 24 hours every day, from Monday through Sunday.

What types of food and beverages does Dunkin' offer?

Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, tea, and other breakfast, lunch, and brunch options.