Dunkin'

3.9
527 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3347 W. North Ave, Chicago, IL
60647, United States

Hours

Reviews

3.9
527 reviews
5 stars
268
4 stars
95
3 stars
63
2 stars
23
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Cleanliness

Many customers reported that the location was dirty and in need of deep cleaning, with unsanitary conditions noted in both the dining area and food preparation.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, cold food, and unsatisfactory coffee.

Bathroom Accessibility

Customers expressed frustration over the lack of public restrooms, with many stating they were told the bathrooms were out of service.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed the food and coffee when orders were correct.
  • AU
    Arjun Ullas
    2 days ago
    5.0
    The staff are so soooo kind and sweet. It didn't feel like a corporate unit.
  • PH
    Pablo Hernandez
    Dec 9, 2025
    2.0
    I was craving a hot chocolate my past experience DD hot chocolate has always been the best. Today My son brought me one and I was so excited but I was so disappointed it tasted like water not even close to what I expected.
  • SC
    Shawnte Childs
    Nov 3, 2025
    5.0
    very kind & patient every time I come in there it smells freshly mopped
  • SM
    silvia Matos
    Oct 27, 2025
    1.0
    Muy mala experiencia, los empleados prefieren decir que el baño está fuera de servicio que brindarlo a los consumidores me imagino para no tener que limpiarlo. Los botes de basura los tenían tapados con una silla me imagino para no tener que sacar la basura . Las sillas y mesas sucias, el comportamiento del personal muy deficiente hasta ahora la peor comercio que he visitado
  • DF
    Deajeia Ford
    Sep 26, 2025
    1.0
    Doesn’t let customers use their bathroom

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch meals.