Dunkin'

3.9
524 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3347 W. North Ave, Chicago, IL
60647, United States

Hours

Reviews

3.9
524 reviews
5 stars
267
4 stars
95
3 stars
62
2 stars
22
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Cleanliness

Many customers reported that the location was dirty and in need of deep cleaning, with unsanitary conditions noted.

Bathroom Access

A significant number of customers expressed frustration over the lack of public restroom access, even for paying customers.

Order Accuracy

Several reviews mentioned issues with incorrect orders and food preparation, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the food and coffee, as well as a few friendly staff members.
  • SC
    Shawnte Childs
    Nov 3, 2025
    5.0
    very kind & patient every time I come in there it smells freshly mopped
  • SM
    silvia Matos
    Oct 27, 2025
    1.0
    Muy mala experiencia, los empleados prefieren decir que el baño está fuera de servicio que brindarlo a los consumidores me imagino para no tener que limpiarlo. Los botes de basura los tenían tapados con una silla me imagino para no tener que sacar la basura . Las sillas y mesas sucias, el comportamiento del personal muy deficiente hasta ahora la peor comercio que he visitado
  • DF
    Deajeia Ford
    Sep 26, 2025
    1.0
    Doesn’t let customers use their bathroom
  • BB
    Bryan
    Sep 13, 2025
    1.0
    Horrible customer service! They need training
  • SK
    Skye Konkel
    Aug 4, 2025
    1.0
    They sell food and coffee but dont have a bathroom

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' is open Monday to Friday from 4:30 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch meals.