Brand Certified
Dunkin'
3.7(386 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
2565 W Fullerton Ave, Chicago, IL
60647, United States
Certified by Dunkin' • Feb 22, 2026
(773) 384-2565
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
386 reviews
5 stars
181
4 stars
72
3 stars
43
2 stars
29
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.
Staff Attitude
There were numerous complaints about staff being rude or unhelpful, impacting the overall customer experience.
Inconsistent Experience
Customers noted a lack of consistency in service and product quality, with some positive experiences overshadowed by negative ones.
- ABAnthon BatesDec 23, 20251.0Their service is very poor. The guy at the counter couldn’t understand a thing and they refused to make my coffee right and coffee that I get at other Dunkin’ Donuts like the way I have it made. They refuse to make it telling me they don’t do that when I’ve had it at several Dunkin’ And also my donut was bad. They come off as incomprehensive
- CPChandni PatelOct 15, 20255.0Every is so polite and welcoming. Each time I’ve been there it’s been extremely clean and I’ve had a good experience
- NFNot a Person No legal fictionOct 14, 20255.0I love the way they prepared my pumpkin spice it was really great I was looking around to find a great coffee ☕️ shop and I found it 😋finally. But since pumpkin spice is limited I won't be in till next season.
- NSnorbert soltysikOct 5, 20251.0I stop by every Sunday morning around 630am. There is only 1 guy working there. Even though there is maybe 1-2 people ahead of me I wait 15 minutes
- JSJaina SiemienkowiczSep 14, 20252.0Sadly one of the slowest Dunkin locations I've ever been to. I ordered through the app and came nearly 20 minutes later to find my coffee made incorrectly and my food items (a sandwich and hash browns from their little deal) not ready at all. After leaving i also found out they didn't make the food correctly either! The coffee at least was fixable in the moment, but I was charged for a modification to the sandwich that wasn't actually done. Consistently not timely with mobile orders and it seems specifically hash browns are a REAL struggle for this store. Unfortunately probably won't be coming back to this one. The location at Kedzie and Lawrence is fantastic in comparison, consistently had food and drinks ready within 5 minutes of placing a mobile order!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for this Dunkin' location in Chicago, IL?
This Dunkin' location is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.
Where is this Dunkin' located?
It is located at 2565 W Fullerton Ave, Chicago, IL 60647, USA.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What kind of food and beverages does this Dunkin' specialize in?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, tea, and offers breakfast, lunch, and brunch meals.
What are some of the new holiday drinks available at this Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Is there free Wi-Fi available for customers at this Dunkin'?
Yes, free Wi-Fi is available at this Dunkin' location for customers to use during their visit.
Are there any nearby places where I can get wellness or medical services near Dunkin'?
Yes, nearby wellness and medical services include Balanced Body Integrated Wellness, RUSH Physical Therapy - Logan Square, NovaCare Rehabilitation, Olivo Med Spa, and Discovery Medical Center.
What nearby coffee shops can I visit around this Dunkin' location?
Jimmy Beans Coffee is a nearby coffee shop you can visit, providing additional coffee and cafe options in the area.
Are there interesting local dining options near Dunkin' at 2565 W Fullerton Ave?
Yes, nearby dining options include Rosaisela Tacos Y Mas and Caliente, both serving Mexican cuisine close to the Dunkin' location.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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