Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
757 reviews
5 stars
376
4 stars
178
3 stars
69
2 stars
37
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during order taking and service.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and drinks not made as requested.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and poorly maintained restrooms.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, leading to long wait times.
Product Quality
Some customers expressed dissatisfaction with the quality of food and drinks, noting stale donuts and poorly made coffee.
- HMHailie M.Nov 8, 20251.0I ordered TWOOO bacon egg and cheese croissants, why do I just get the croissants onlyyyyy.
- CCCarolineOct 21, 20251.0Ordered a large hot matcha, yes it was hot. But instead of matcha, they gave me milk?
- XXxyezryxSep 8, 20255.0The rice bowl was satisfying.
- MAMayra AlcantarAug 30, 20251.0This is my 3rd time at this location, the first time I came here I ordered on the app, & they gave me my drink with no cold foam, 3 ice cubes & half serve. The second time I came I asked for less ice & the girl told the guy to tell me if I dont put regular Ice my drink would just be too sweet. This 3rd time my drink looks like this HALF MADE, when I pay almost 8$ for this drink. I always order a LARGE Iced matcha with OATMILK & sweet cold foam. This makes no sense because I have gone to other Dunkin's & they fill my drink up the correct way. But its the same person making these drinks like this.
- MWMarshe WhaleyJul 17, 20251.0I have never been treated so rudely in my life! I knew something was wrong when I was placing my order. After giving the associate my order, he started changing and removing things on the screen! I literally had to say no I want this, or don’t change that, and he just nonchalantly said yeah, I’m already doing it… when I got my coffee, it looked strange. I usually get the brown sugar syrup, and it always makes the coffee darker. And I always substitute cream for oat milk, so it shouldn’t have been as light as it was. I tried to confirm with him and also another associate that he actually put brown sugar in the coffee. And they both told me he did. I feel like I was definitely being toyed with. After tasting the concoction he made, it just tasted like ice with cream and something slightly sweet in it I immediately got a headache and felt really strange. I called the restaurant immediately and asked for the manager.They claimed that there was no manager present, and that’s probably true because Of how unprofessional they were. I took the coffee back up there for a refund. I did not see the young man who served me when I came back, but the other two associates were just as nonchalant as he was, which was also suspect.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 2801 S Kedzie Ave, Chicago?
Dunkin' is open 24 hours every day of the week at 2801 S Kedzie Ave, Chicago.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What popular breakfast items can I order at Dunkin'?
You can enjoy espresso, coffee, donuts, and breakfast sandwiches at Dunkin', serving breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this location has a drive-thru for convenient ordering and pickup.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms.
What special holiday drinks are currently featured at this Dunkin'?
Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Are there any ice cream or dessert shops nearby Dunkin' at 2801 S Kedzie Ave?
Yes, Baskin-Robbins, an ice cream and bakery shop, is located nearby and is a great place to visit after enjoying your Dunkin' beverage.
What nearby dining options are available close to Dunkin'?
Nearby dining options include Subway for sandwiches, Burger King for fast food, and Taqueria El Arco for Latin American cuisine.
Are there any local parks or recreational areas near this Dunkin' location?
Yes, La Villita Park and a nearby Soccer Field provide outdoor recreation opportunities close to Dunkin'.
What automotive services are available near Dunkin' at 2801 S Kedzie Ave?
Nearby automotive services include Kedzie Auto Repair, Frank's West Side Auto Parts, Pitts Auto Tech, Meza Auto Care Center, and AutoZone.