Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
562 reviews
5 stars
281
4 stars
111
3 stars
59
2 stars
28
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff are mixed; some report friendly and attentive service, while others describe rudeness and unprofessional behavior.
Service Speed
Many customers express frustration with slow service, particularly during busy hours, leading to long wait times for orders.
Cleanliness
The cleanliness of the store is inconsistent, with some customers noting a clean environment while others report unsanitary conditions.
Order Accuracy
There are frequent complaints about incorrect orders and items being out of stock, indicating a need for better organization and communication.
Product Quality
While some customers enjoy the coffee and donuts, others have reported issues with freshness and quality, particularly with drinks and food items.
- MWMarcy WinfreyNov 8, 20255.0Ordering on the app makes the process ALOT QUICKER!
- MSMckinley SemajSep 16, 20255.0The staff are attentive without being intrusive.
- KBK BSep 10, 20251.0I visited this Dunkin Donuts on September 6 2025 before work. The man that was working at 5am was very rude. He accused me of not paying for a soda when the receipt was in my hand. The sodas are kept behind the counter so how would I have gotten it if a worker didn’t give it to me?Then he didn’t offer an apolgy. He was mad at the customer in front of me that was a jerk, but that doesn’t give him the right to try to take it out on me. On top of that my coffee was nasty. I understand working in the fast food industry is challenging but if you’re going to be mean find another job.
- RDRaymond DiazSep 3, 20255.0Emma is simply amazing! Thank you for your kindnesses.
- ASA. S.Aug 11, 20255.0Staff are always really kind. Even when backed up with mobile orders. Keep a clean store. Appreciate having this location for my commute.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 309 W Chicago Ave, Chicago, IL?
Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.
Does Dunkin' at 309 W Chicago Ave offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals can I get at Dunkin'?
Dunkin' serves breakfast, brunch, and lunch options including coffee, espresso, breakfast sandwiches, and donuts.
What are some of the specialty items offered during the holiday season at Dunkin'?
During the holiday season, try Dunkin's Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit cards for payment.
What nearby places can I visit before or after enjoying coffee at Dunkin'?
Nearby, you can visit MYA By Medi, a Mediterranean restaurant and bar, or take a yoga class at Ritual Hot Yoga for relaxation before or after your Dunkin' visit.
Are there other coffee shops close to Dunkin' at 309 W Chicago Ave?
Yes, Starbucks is a nearby coffee shop where you can find alternative coffee and smoothie options.
What amenities are available nearby for someone visiting Dunkin'?
Near Dunkin', there are salons like Arsova Salon and Kosa Salon for beauty services, as well as Walgreens pharmacy and Bank of America ATM for convenience.