Brand Certified
Dunkin'
3.8(794 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
200 E Ohio St, Chicago, IL
60611, United States
Certified by Dunkin' • Feb 22, 2026
(872) 873-2922
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
794 reviews
5 stars
345
4 stars
201
3 stars
101
2 stars
41
1 star
106
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted understaffing, leading to long wait times and overwhelmed employees.
Service Quality
Service quality varied significantly, with many reviews highlighting rude or inattentive staff, while a few praised friendly and attentive service.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and overflowing garbage.
Order Accuracy
There were numerous complaints about incorrect orders and poor handling of mistakes.
Atmosphere
The atmosphere was often described as uninviting, with reports of loitering and a lack of seating.
- SGSteve GonzalezFeb 16, 20261.0No outlets and no bathrooms and they still want to get paid? What are we animals?
- MWMichael WaltonFeb 11, 20262.0About as enticing as an Amtrak station bathroom. "Order at the kiosk"? You're standing right there looking at your phone! Extra charge for less ice in a cup of iced coffee that's already $4.50? Coffee was good (but that's why I went to Dunkin....known brand). I won't be headed back to this location any time soon.
- VPVinicius PereiraFeb 4, 20265.0Opção boa e barata para o café da manhã
- LWLawana “Mitchi” WalkerJan 1, 20265.0Came in here on New Year's day and it was absolutely slammed. I had to wait for almost 30 minutes for my order, BUT that wasn't the fault of the employees. There was only 2 young men working, doing online orders and all the in store orders. They kept their cool and were still very nice despite some people not being very nice about the wait. They stayed impressively organized. I wasn't in a hurry so I didn't mind waiting. They could have used another person or two, it's crazy that there was just 2 people working. Quit understaffing your stores and over working your employees.
- RARoxanne ArenaDec 30, 20252.0Placed or drink and food order on the kiosk and it failed at the end, tried to order at the counter and was told wehad to try the kiosk again, failed AGAIN. Maybe because of out of stock items. Dirty with over flowing garbage.
Frequently Asked Questions About Dunkin'
What types of food and drinks can I find at Dunkin' in Chicago, IL?
Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and premium beverages. They have over 50 varieties of donuts and several breakfast and lunch options.
What are the operating hours of Dunkin' at 200 E Ohio St, Chicago?
This Dunkin' location is open 24 hours a day, seven days a week.
Does Dunkin' Chicago offer delivery and pickup services?
Yes, customers can use delivery and curbside pickup services at this location.
Can I order ahead using an app for the Dunkin' on 200 E Ohio St?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
Does this Dunkin' shop serve breakfast, lunch, and brunch?
Yes, the menu includes breakfast, lunch, and brunch options.
Does Dunkin' Chicago offer Wi-Fi for customers?
Yes, free Wi-Fi is available at this location for customers.
Can you tell me about nearby places around Dunkin' on 200 E Ohio St?
Nearby you can find places like MYB: Minding Your Business, Inc. (a marketing agency), Curves gym, and Insight Behavioral Health Centers Illinois - Chicago for mental health services. These nearby spots offer services you might complement with a visit to Dunkin'.
Are there other food and dining options near Dunkin' in Chicago?
Yes, there are several dining options close by, including Baskin-Robbins ice cream shop, Burrito Beach Mexican restaurant, Gyu-Kaku Japanese BBQ, and Pompei Little Italy pizza restaurant. These are great spots to explore before or after your visit to Dunkin'.
How can I get to Dunkin' Chicago using nearby transit or landmarks?
Dunkin' is located near various professional services and dining venues in downtown Chicago, such as Waffles Cafe and Jersey Mike's Subs. These well-known places can help you navigate the area and find Dunkin' easily on 200 E Ohio St.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website