Dunkin'

3.8
782 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
200 E Ohio St, Chicago, IL
60611, United States

Hours

Reviews

3.8
782 reviews
5 stars
339
4 stars
201
3 stars
100
2 stars
39
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with customers experiencing long wait times, rude staff, and incompetence in taking orders.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and a general lack of cleanliness in the establishment.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders and stale or poorly prepared items.

Atmosphere

The atmosphere was often described as uninviting, with reports of loitering outside and a general sense of discomfort within the location.

Staff Attitude

Several reviews mentioned unprofessional and unfriendly behavior from staff, contributing to a negative customer experience.
  • RR
    Randazzzler
    Nov 30, 2025
    3.0
    Come on Dunkin Donuts. Do better. The taxes in Illinois are 11.75%. Your prices are outrageous. You had ONE person behind the counter and a full ordering area. He did great, telling all the peeps with no money to leave all while making food and drinks. One lady, who was clearly a public Chicago city worker, wanted free coffee, free caramel drizzle, free, free, free. Ugh. My sons sandwich was good he said. The donut, ok. The atmosphere is way less than desired. Do better Dunkin Donuts. Do better.
  • BB
    BEK
    Nov 15, 2025
    1.0
    I ordered a croissant with cheese and an egg, but they gave me a different sandwich 👎🏿
  • KW
    Kayleen Wilcoxson
    Nov 11, 2025
    1.0
    Rolled in at 6am to get a coffee and there was 5 employees behind the counter. By the time I walked up to the register they all disappeared and not one of them would come to the register. Then a lady came out to clean windows and said I needed to use the kiosk. Well I couldn’t find the drink I wanted there so I went back to the register which now had 4 people in line. Not one employee was competent at this establishment. Gave the guy my order and he didn’t listen to anything I had said. Asked me exactly what I had already told him when I ordered about both drinks I ordered. So incompetent it was pathetic really. I certainly will not be returning to this location ever again!!!
  • WN
    Wayne Tyrone Newell
    Oct 30, 2025
    5.0
    Open 24 hour's, 30 minutes to consume food and/or drink
  • DY
    Doron Youseflaleh
    Oct 12, 2025
    5.0
    Nothing beats Dave's killer bread excerpts from Pete's

Frequently Asked Questions About Dunkin'

What types of food and drinks can I find at Dunkin' in Chicago, IL?

Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and premium beverages. They have over 50 varieties of donuts and several breakfast and lunch options.

What are the operating hours of Dunkin' at 200 E Ohio St, Chicago?

This Dunkin' location is open 24 hours a day, seven days a week.