Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor service, with many customers experiencing rude or inattentive staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and overflowing garbage, contributing to a negative atmosphere.
Order Issues
Many customers reported problems with their orders, including items being out of stock, incorrect items being served, and issues with the self-order kiosks.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their kindness and attentiveness during their visits.
LW
Lawana “Mitchi” Walker
Jan 1, 2026
5.0
Came in here on New Year's day and it was absolutely slammed. I had to wait for almost 30 minutes for my order, BUT that wasn't the fault of the employees. There was only 2 young men working, doing online orders and all the in store orders. They kept their cool and were still very nice despite some people not being very nice about the wait. They stayed impressively organized. I wasn't in a hurry so I didn't mind waiting. They could have used another person or two, it's crazy that there was just 2 people working. Quit understaffing your stores and over working your employees.
RA
Roxanne Arena
Dec 30, 2025
2.0
Placed or drink and food order on the kiosk and it failed at the end, tried to order at the counter and was told wehad to try the kiosk again, failed AGAIN. Maybe because of out of stock items. Dirty with over flowing garbage.
WH
Wildher Hernandez
Dec 17, 2025
1.0
Mal servicing un cafe echo a los golpes pura agua
FF
feragon430
Dec 8, 2025
5.0
The gentleman working in there was very kind and attentive. Great service that should be rewarded.
RR
Randazzzler
Nov 30, 2025
3.0
Come on Dunkin Donuts. Do better. The taxes in Illinois are 11.75%. Your prices are outrageous. You had ONE person behind the counter and a full ordering area. He did great, telling all the peeps with no money to leave all while making food and drinks. One lady, who was clearly a public Chicago city worker, wanted free coffee, free caramel drizzle, free, free, free. Ugh.
My sons sandwich was good he said. The donut, ok. The atmosphere is way less than desired. Do better Dunkin Donuts. Do better.
What types of food and drinks can I find at Dunkin' in Chicago, IL?
Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, donuts, tea, and premium beverages. They have over 50 varieties of donuts and several breakfast and lunch options.
What are the operating hours of Dunkin' at 200 E Ohio St, Chicago?
This Dunkin' location is open 24 hours a day, seven days a week.
Does Dunkin' Chicago offer delivery and pickup services?
Yes, customers can use delivery and curbside pickup services at this location.
Can I order ahead using an app for the Dunkin' on 200 E Ohio St?
Yes, you can order ahead via the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
Does this Dunkin' shop serve breakfast, lunch, and brunch?
Yes, the menu includes breakfast, lunch, and brunch options.
Does Dunkin' Chicago offer Wi-Fi for customers?
Yes, free Wi-Fi is available at this location for customers.
Can you tell me about nearby places around Dunkin' on 200 E Ohio St?
Nearby you can find places like MYB: Minding Your Business, Inc. (a marketing agency), Curves gym, and Insight Behavioral Health Centers Illinois - Chicago for mental health services. These nearby spots offer services you might complement with a visit to Dunkin'.
Are there other food and dining options near Dunkin' in Chicago?
Yes, there are several dining options close by, including Baskin-Robbins ice cream shop, Burrito Beach Mexican restaurant, Gyu-Kaku Japanese BBQ, and Pompei Little Italy pizza restaurant. These are great spots to explore before or after your visit to Dunkin'.
How can I get to Dunkin' Chicago using nearby transit or landmarks?
Dunkin' is located near various professional services and dining venues in downtown Chicago, such as Waffles Cafe and Jersey Mike's Subs. These well-known places can help you navigate the area and find Dunkin' easily on 200 E Ohio St.