Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
408 reviews
5 stars
161
4 stars
69
3 stars
45
2 stars
24
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and slow service, with many customers expressing frustration over repeated mistakes.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Food Quality
Customers noted inconsistent food quality, with reports of cold or stale items being served.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with long wait times reported.
- LWLorraine WellsNov 5, 20251.0This is the worst Dunkin Donuts/ Baskin Robbins I have ever been to. There is a your Hispanic girl working here and every time I go in to purchase some she is short tempered and raises her voice at me & other customers. An elderly man needed to use the restroom when I was there and she kept making him wait , she even yelled at me when I asked her to buzz him in....he had an emergency!!!😡 She is a very rude and disrespectful person, and after her behavior she smiles and laughs & and thinks it's funny... I will tell everyone I know not to go to this location ever again!!!;
- DSDanni SchanOct 26, 20252.0I’ve had to remind them while staring at my order that I’d like it brought to me. Not a massive deal but they had no one else around. Groups of men who drink, litter, and smoke pot hang out outside here nearly every single day. Despite calling non emergency they continue to hang around, littering. Sometimes it reeks of beer there, sometimes like weed and pee. I have no idea why the employees don’t do anything about this considering it’s private property. It REALLY deters me and my buddies to ever go there or pass by there. Please do something about this.
- KSK SooOct 26, 20254.0Good parking space, big dining room.
- AFAnnalisa FalcucciOct 18, 20251.0Went there to order hash browns for my kids yesterday, they were not fresh and COLD Won't be back
- AHAjala HarrisOct 15, 20252.0They move way too fast. Every time I order from here rather it’s online or at the store it never comes out right. There’s always 4-7 people by the window but for some reason the food comes out all wrong. Do not recommend this Dunkin.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7578 N Western Ave in Chicago?
Dunkin' is open daily from 4:30 AM to 11:00 PM at this location.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order my Dunkin' favorites ahead of time for quick pickup?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience or use the drive-thru service.
Where can I find the Dunkin' mobile app for ordering?
The Dunkin' app is available on the Apple App Store and Google Play Store for easy ordering.
What types of meals and specialties does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for your convenience.
What are some nearby coffee shops and restaurants near this Dunkin'?
Nearby coffee shops and eateries include Starbucks, another Dunkin', IHOP for breakfast and brunch, and Pardon My Cheesesteak sandwich shop.
Are there places to shop near Dunkin' on N Western Ave?
Yes, Howard and Western Shopping Center, Rent-A-Center, Ross Dress for Less, Family Dollar, and Dollar General are all nearby shopping options.
What nearby services can customers access around this Dunkin' location?
Customers can find services such as Wintrust Bank, U.S. Bank, Western Union, and healthcare providers like Metropolitan Family Clinic and Evanston Spine & Rehab close by.