Brand Certified
Dunkin'
3.4(421 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7578 N Western Ave, Chicago, IL
60645, United States
Certified by Dunkin' • Feb 22, 2026
(773) 274-7800
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
421 reviews
5 stars
168
4 stars
68
3 stars
45
2 stars
25
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how they were treated.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and poor handling of special requests.
Food Quality
Several reviews mentioned issues with food quality, including cold or stale items, and complaints about the freshness of food served.
Cleanliness
Customers noted unsanitary conditions, including dirty tables and restrooms, which contributed to a negative experience.
Location Issues
There were complaints about the location's hours being inconsistent and the presence of disruptive individuals outside the store.
- KFKarina Favela2 days ago1.0Very bad service with Maria she or someone messed up my order over charged me and she blames me for not looking at the screen didn’t wanted to give me refund holding up line very unprofessional using profanity at me please staff needs to do better . Very unprofessional never had this attitude before I’ve been going there for almost 2 years never again .
- AMamn maqboolJan 30, 20261.0I ordered the valentines toxic expresso drink and was given a whole different drink and when i told her that, she she kept saying it’s the same thing and i mentioned how there’s supposed to be chocolate cold foam on it aswell and how the drink is a whole different flavor and color but she ignored me.
- YFYousa FuqetupJan 22, 20261.0EMPLOYEES SEXUAL HARASSMENT OF CUSTOMER today 01.22.2026 at approximately 6:20pm I was at the Dunkin’ #336172 at 7578 n western ave Chicago IL 60645 and a young heavyset Hispanic male employee who refused to give his name when I asked repeatedly(3 times) called me “cute” and made “ kissing motions” with his lips repeatedly (3 times) and when I asked him for his name he told me to “ leave his store” then I asked for him to get his manager he said “ I ain’t gonna do that” then he threatened me saying “ima call my guys to come handle you”. If the owners and management consider this is acceptable behavior of their employees towards customers then I will not be returning to Dunkin again.
- ACAngel CarrilloJan 19, 20262.0It was 5:41 and i order in the app and I walked in the first door was open but the second door was closed waiting for my order and they haven't told me anything about the hours or the time I could come it they were people having headphones and music loud and just not paying attention to the door and other people.
- MKMika KingJan 4, 20265.0I’m only giving it 5 stars for the generous and sweet young lady who is working at the register today 1/4/26. The people in the back cooking need to learn how to talk to people. The way they was talking to that sweet baby girl was so disrespectful. But other than that my experience was amazing 🤩
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 7578 N Western Ave in Chicago?
Dunkin' is open daily from 4:30 AM to 11:00 PM at this location.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this location offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' during the holiday season?
You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order my Dunkin' favorites ahead of time for quick pickup?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab-and-go experience or use the drive-thru service.
Where can I find the Dunkin' mobile app for ordering?
The Dunkin' app is available on the Apple App Store and Google Play Store for easy ordering.
What types of meals and specialties does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch with specialties including espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for your convenience.
What are some nearby coffee shops and restaurants near this Dunkin'?
Nearby coffee shops and eateries include Starbucks, another Dunkin', IHOP for breakfast and brunch, and Pardon My Cheesesteak sandwich shop.
Are there places to shop near Dunkin' on N Western Ave?
Yes, Howard and Western Shopping Center, Rent-A-Center, Ross Dress for Less, Family Dollar, and Dollar General are all nearby shopping options.
What nearby services can customers access around this Dunkin' location?
Customers can find services such as Wintrust Bank, U.S. Bank, Western Union, and healthcare providers like Metropolitan Family Clinic and Evanston Spine & Rehab close by.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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