Dunkin'

3.4
414 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7578 N Western Ave, Chicago, IL
60645, United States

Hours

Reviews

3.4
414 reviews
5 stars
165
4 stars
68
3 stars
45
2 stars
24
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and slow service, with customers often having to repeat their requests multiple times.

Food Quality

Several reviews highlighted issues with food quality, including cold or stale items being served.

Cleanliness

Customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Operational Issues

Inconsistent hours of operation and problems with the drive-thru service were frequently mentioned, causing frustration for customers.
  • MK
    Mika King
    Jan 4, 2026
    5.0
    I’m only giving it 5 stars for the generous and sweet young lady who is working at the register today 1/4/26. The people in the back cooking need to learn how to talk to people. The way they was talking to that sweet baby girl was so disrespectful. But other than that my experience was amazing 🤩
  • MA
    Mohammed Abdalla
    Jan 3, 2026
    1.0
    Rude and disrespectful
  • ES
    Eduardo Sanchez
    Jan 3, 2026
    1.0
    I've gone in to this Dunkin a few times everytime I come in for a hot chocolate she tell me there no hot chocolate. One time I came in she told me there no hot chocolate then turn to a male coworker & then he ask what size. The women in their are so disrespectful towards me & I don't know why, I never did anything to then
  • AM
    Abdullah Maqboola
    Dec 25, 2025
    1.0
    When we were in the driveway we asked for extra syrup for the peach sunshine in our drink and paid extra for it too. A guy who was rude about it and was yelling at other worker to tell us “tell them to mix it” like dude i paid extra for something for a reason.
  • EC
    Erricka Clark
    Dec 20, 2025
    5.0
    It's Dunkin get your coffee today

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7578 N Western Ave in Chicago?

Dunkin' is open daily from 4:30 AM to 11:00 PM at this location.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.