Dunkin'

3.7
122 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
547 W Jackson Blvd, Chicago, IL
60661, United States

Hours

Reviews

3.7
122 reviews
5 stars
62
4 stars
19
3 stars
10
2 stars
6
1 star
25
  • AJ
    A J
    Dec 17, 2025
    2.0
    The person currently working at the register has a consistently poor attitude. She does not greet customers and usually start interactions by saying, “What do you need?” This comes across as rude, especially early in the morning when customers expect basic courtesy. I have complained several times about this issue, but nothing has been done to address it.
  • CW
    Cody Wolcott
    Nov 25, 2025
    1.0
    Chaotic experience. The mobile app regularly lists items the store doesn't have in stock. Today, I ordered a donut, only to be told at pickup to come back an hour later. Frustrating mismatch between app and reality. I've been going here for years, but I guess I'll give my money to Swadesi and Dark Matter, just around the corner and much better quality.
  • MS
    Mario Sanchez
    Oct 13, 2025
    1.0
    Walked in to pick up my mobile order today to about 30 people waiting to put in orders and get orders. There was only 1 person running the whole place on a Saturday during chicago marathon weekend. Then after waiting 20 min for my mobile order of the 4 items I ordered the only thing in stock was my black coffee the other items where substitutes or replacements. Obviously I didn’t want to pay or eat items I didn’t order but then the 1 employee proceeds to tell me that he can’t give refunds and I have to come back another day for that. I usually have a pretty low bar for dunkin because it’s quick and easy. This might be the worst Dunkin’ in the country.
  • VV
    Veronica
    Oct 8, 2025
    1.0
    My hash browns taste like they’re been in the freezer for 50 years. I want a refund but the contact number on Google just rings.
  • KM
    kevin morgan
    Oct 5, 2025
    5.0
    Everything was great especially the coffee The staff has my coffee ready as soon as I come in and the place is very clean and a very nice manager. I will be going back again.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 547 W Jackson Blvd in Chicago?

Dunkin' is open Monday 5:00 AM to 4:00 PM, Tuesday to Thursday 4:30 AM to 6:00 PM, Friday 5:00 AM to 4:00 PM, Saturday 5:30 AM to 4:00 PM, and Sunday 6:00 AM to 3:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.