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Dunkin'

3.7
(124 reviews)

Business Details

547 W Jackson Blvd, Chicago, IL
60661, United States
(872) 873-2933
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
547 W Jackson Blvd, Chicago, IL
60661, United States

Hours

Reviews

3.7
124 reviews
5 stars
63
4 stars
19
3 stars
10
2 stars
6
1 star
26
  • AC
    andres elias urdaneta carrasco
    1 day ago
    1.0
    Employee was super rude, food was great, but the service was awful
  • JC
    Johnny Cleans
    Feb 6, 2026
    5.0
    Exceptional customer service and my food came quick and it was hot and I enjoyed the environment I recommend everyone in downtown Chicago to shop here
  • AJ
    A J
    Dec 17, 2025
    2.0
    The person currently working at the register has a consistently poor attitude. She does not greet customers and usually start interactions by saying, “What do you need?” This comes across as rude, especially early in the morning when customers expect basic courtesy. I have complained several times about this issue, but nothing has been done to address it.
  • CW
    Cody Wolcott
    Nov 25, 2025
    1.0
    Chaotic experience. The mobile app regularly lists items the store doesn't have in stock. Today, I ordered a donut, only to be told at pickup to come back an hour later. Frustrating mismatch between app and reality. I've been going here for years, but I guess I'll give my money to Swadesi and Dark Matter, just around the corner and much better quality.
  • MS
    Mario Sanchez
    Oct 13, 2025
    1.0
    Walked in to pick up my mobile order today to about 30 people waiting to put in orders and get orders. There was only 1 person running the whole place on a Saturday during chicago marathon weekend. Then after waiting 20 min for my mobile order of the 4 items I ordered the only thing in stock was my black coffee the other items where substitutes or replacements. Obviously I didn’t want to pay or eat items I didn’t order but then the 1 employee proceeds to tell me that he can’t give refunds and I have to come back another day for that. I usually have a pretty low bar for dunkin because it’s quick and easy. This might be the worst Dunkin’ in the country.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 547 W Jackson Blvd in Chicago?

Dunkin' is open Monday 5:00 AM to 4:00 PM, Tuesday to Thursday 4:30 AM to 6:00 PM, Friday 5:00 AM to 4:00 PM, Saturday 5:30 AM to 4:00 PM, and Sunday 6:00 AM to 3:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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