Dunkin'

3.9
507 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
782 N Laramie Ave, Chicago, IL
60644, United States

Hours

Reviews

3.9
507 reviews
5 stars
251
4 stars
110
3 stars
61
2 stars
26
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported poor service and unprofessional behavior from employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Product Quality

There were mixed reviews on product quality, with some customers enjoying their coffee and food, while others complained about stale donuts and poorly made drinks.

Cleanliness

Several customers noted cleanliness issues, including dirty facilities and unsanitary conditions.
  • DI
    Deaunte Iverson
    Dec 16, 2025
    5.0
    Inside of a gas station.
  • AO
    A O
    Dec 14, 2025
    2.0
    The employees needs to start calling out ORDER # NOT the order itself. 11:02AM I ordered; 11:21AM when I received my full order of the $6 meal AFTER I asked where is my order. 2 customers ordered after me and received their orders before me. The wait wasn't even worth it since my coffee is watery and tasteless. I only go to DKDN because of the decent $6 meal deal. But, it's not even worth $1 if it means that if the food/drink is bad, the employee is not organized nor competent, and the worst of all; My time being wasted.
  • KC
    Katrina Clark
    Sep 28, 2025
    4.0
    AVERAGE wait time
  • SG
    Shannon Gillespie
    Aug 10, 2025
    5.0
    The customer service was phenomenal I'll be back as a matter of fact this is Shannon Gillespie you're the best no second-guessing !!!!
  • JJ
    JAioNne
    Jan 31, 2020
    4.0
    They're better in the morning. As it gets later the supplies are scarce. But the service I'd fast, polite and fresh

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 782 N Laramie Ave, Chicago?

Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, and on Saturday and Sunday from 5:00 AM to 6:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.