Dunkin'

3.9
648 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2337 N Cicero Ave, Chicago, IL
60639, United States

Hours

Reviews

3.9
648 reviews
5 stars
351
4 stars
105
3 stars
61
2 stars
24
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and attitude.

Order Accuracy

A significant number of customers reported issues with incorrect orders, indicating a lack of attention to detail and consistency in fulfilling requests.

Cleanliness and Hygiene

Concerns were raised about hygiene practices among staff, with reports of unsanitary conditions and improper handling of food and drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that there are positive interactions.

Management Issues

Several reviews pointed to poor management and training, suggesting that staff need better oversight and customer service training.
  • JR
    Jhoan Romero
    2 days ago
    1.0
    I went and picked up an online order. It’s the third time they give me me the wrong drink! This last one had no sugar at all. They need to do better.
  • RO
    Roberto Ocampo
    3 days ago
    1.0
    Ordered a shaken espresso with cold foam. This is how it came. Disappointed
  • BM
    Brian M
    Nov 29, 2025
    1.0
    Rude.
  • LA
    Luis Alaniz
    Oct 23, 2025
    1.0
    the dude w the curly hair always got an attitude when he’s just doing his job
  • LE
    Lizeth Esparza
    Aug 17, 2025
    1.0
    Todos los lunes paso a las 3:50 am mando mi orden online y nunca está lista lo hacen a lo puro tonto una vez el chavo se sono y no se lavo las manos y así hizo mi café y no lo agarré ahí se los dejé la segunda vez amarros sus cuerdas de los zapatos y así me entregó mi café le dije que tenía que lavarse las manos y dijo que ese no era mi problema siempre están jugando los dos chavos en la madrugada sacan la basura y no se lavan las manos creo que ya no iré a ese lugar pésimo servicio eso de tardar 20 min por un cae pésimo servicio

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2337 N Cicero Ave, Chicago, IL?

Dunkin' at 2337 N Cicero Ave is open 24 hours a day, seven days a week.

What types of meals are served at this Dunkin' location?

This Dunkin' location serves breakfast, lunch, and brunch.