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Dunkin'

4.0
(378 reviews)

Business Details

(773) 545-9875
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6408 W. Irving Park Rd, Chicago, IL
60634, United States

Hours

Reviews

4.0
378 reviews
5 stars
233
4 stars
56
3 stars
19
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised friendly staff and exceptional service, others reported rude behavior and poor service quality.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and slow service, indicating a need for better training and management.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, suggesting a decline in cleanliness standards.

Management Issues

There are complaints about management and staff changes leading to a decrease in service quality, with some customers expressing disappointment over the new ownership.

Food Quality

Customers reported inconsistent food quality, with some items being undercooked or not meeting expectations.
  • PR
    Pravalika reddy
    3 days ago
    5.0
    My bliss spot🥰🥰❤️
  • G1
    Grouch 1
    4 days ago
    3.0
    Sometimes I'm in the area and visit this local DD's. Its a hit or miss when it comes to the food. Especially when its to go. They expect you to open the bag after you make it to your destination just to see its over done. I have ordered dine in and it's done better for some reason. Not a fan if they can't make it the same way whether to go or dine on. Like I said, its hit or miss sometime. Picture: over cooked wrap, and folded the wrong way. How does that happen?
  • HY
    Hung Yang
    Feb 20, 2026
    5.0
    Stopped here for a couple donuts for my kids and grabbed two drinks. Very quick to take your order. I waited about 2 mins for both drinks to be ready. The mango protein and strawberry protein drinks were great! It's like a yogurt style drink. Very nice people working.
  • NK
    Nabil Kouk
    Oct 23, 2025
    1.0
    Never have I experienced any type of service there I’m getting sick of tired everyday for the past 3-5 months of going there after the new ownership I mean I don’t blame all workers there nor the owner I blame one of the workers there who always keeps a customer waiting started talking and joking around talking about customers in their language fill of attitude and disrespectful it’s been my childhood dunkin growing up and I guess we gonna have to switch it up a bit if they don’t change there way of communicating and satisfying their customers when they come in ( girl morning shifts girl that doesn’t wear glasses has long hair and tall should be taught a lesson )
  • MA
    Morad A
    Oct 23, 2025
    1.0
    Very bad worker there they don’t know how to service and impress there customers every time I go there she just runs to the back leave me waiting for 3 min and until I call someone to get my order she just ignores and send someone else I been a customer for the past 10 years this new ownership they got should change their workers usually it’s busy in there but the new ownership just didn’t fit well in there owner should stay there and watch there employees this should change I left and went to a different location 2-3 block down they helped and gave service I expected

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 6408 W. Irving Park Rd in Chicago?

Dunkin' is open from 4:00 AM to 10:00 PM Monday through Saturday, and from 5:00 AM to 10:00 PM on Sundays.

Does Dunkin' offer delivery and curbside pickup services?

This Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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