Dunkin'

3.9
301 reviews

Business Details

3977 W Columbus Ave, Chicago, IL
60652, United States
(773) 581-6530
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3977 W Columbus Ave, Chicago, IL
60652, United States

Hours

Reviews

3.9
301 reviews
5 stars
141
4 stars
72
3 stars
37
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising friendly and quick service, while others reported rude staff and incorrect orders.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including wrong items and missing items, leading to customer frustration.

Cleanliness

Concerns were raised about cleanliness, with reports of unsanitary conditions and hair found in food.

Operational Hours

Customers expressed frustration over inconsistent operational hours, with reports of the location closing early or not serving customers during posted hours.

Coffee Quality

Many customers enjoyed the coffee, noting it was consistently good and fresh, although some reported issues with watered-down drinks.
  • JH
    James Holley
    Jan 18, 2026
    4.0
    It's Dunkin
  • AW
    Avivonna Wilson
    Jan 1, 2026
    1.0
    My sandwich was cold in the middle, and they also forgot my daughter’s Munchkins. On top of that, the phone number isn’t working, so I can’t even call to complain. Really disappointed with this orde
  • WG
    WILLIAM GATES
    Dec 3, 2025
    5.0
    By far the best Dunkin in the area friendly and personable staff who always get your order right
  • JM
    jocelyn martinez
    Sep 23, 2025
    5.0
    never had a bad experience here!
  • RN
    Raed Nassar
    Sep 14, 2025
    1.0
    The bad worker ever I sit in my life they not respectable specially in the morning

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Chicago, IL?

Dunkin' in Chicago, IL is open Monday to Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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