Brand Certified
Dunkin'
3.9(303 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3977 W Columbus Ave, Chicago, IL
60652, United States
Certified by Dunkin' • Feb 22, 2026
(773) 581-6530
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
303 reviews
5 stars
142
4 stars
72
3 stars
37
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied widely, with some praising friendly and quick service, while others reported rude staff and incorrect orders.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including wrong items and missing items, leading to customer frustration.
Cleanliness
Concerns were raised about cleanliness, with reports of unsanitary conditions and hair found in food.
Operational Hours
Customers expressed frustration over inconsistent operational hours, with reports of the location closing early or not serving customers during posted hours.
Coffee Quality
Many customers enjoyed the coffee, noting it was consistently good and fresh, although some reported issues with watered-down drinks.
- RSRose StapletonFeb 16, 20261.0They always forget my cream cheese, and the lady forgot to give me a straw. This is the 3rd time they forgot my cream cheese for my bagel. DO BETTER!
- JHJames HolleyJan 18, 20264.0It's Dunkin
- AWAvivonna WilsonJan 1, 20261.0My sandwich was cold in the middle, and they also forgot my daughter’s Munchkins. On top of that, the phone number isn’t working, so I can’t even call to complain. Really disappointed with this orde
- WGWILLIAM GATESDec 3, 20255.0By far the best Dunkin in the area friendly and personable staff who always get your order right
- JMjocelyn martinezSep 23, 20255.0never had a bad experience here!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website