Dunkin'

3.9
300 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3977 W Columbus Ave, Chicago, IL
60652, United States

Hours

Reviews

3.9
300 reviews
5 stars
141
4 stars
71
3 stars
37
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report rude staff and incorrect orders.

Order Accuracy

Numerous complaints about incorrect orders, including wrong items and preparation errors, indicating a need for improvement in order accuracy.

Cleanliness Issues

Several reviews mention unsanitary conditions, including hair found in food and dirty tables, suggesting a lack of proper hygiene practices.

Operational Hours

Customers frequently express frustration over inconsistent closing times, with reports of the location closing early or not serving customers despite being within posted hours.
  • AW
    Avivonna Wilson
    Jan 1, 2026
    1.0
    My sandwich was cold in the middle, and they also forgot my daughter’s Munchkins. On top of that, the phone number isn’t working, so I can’t even call to complain. Really disappointed with this orde
  • WG
    WILLIAM GATES
    Dec 3, 2025
    5.0
    By far the best Dunkin in the area friendly and personable staff who always get your order right
  • JM
    jocelyn martinez
    Sep 23, 2025
    5.0
    never had a bad experience here!
  • RN
    Raed Nassar
    Sep 14, 2025
    1.0
    The bad worker ever I sit in my life they not respectable specially in the morning
  • LH
    Luis Hernandez
    Sep 4, 2025
    5.0
    Fast and friendly

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Chicago, IL?

Dunkin' in Chicago, IL is open Monday to Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.