Dunkin'

4.0
292 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4453 S. Archer Ave, Chicago, IL
60632, United States

Hours

Reviews

4.0
292 reviews
5 stars
154
4 stars
57
3 stars
30
2 stars
15
1 star
36

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, both in-store and through delivery services.

Service Quality

Feedback indicates a mix of friendly and rude service, with some employees praised while others were criticized for their attitude.

Wait Times

Customers frequently mentioned long wait times, both for placing and receiving orders, leading to frustration.

Cleanliness

Several reviews pointed out cleanliness issues, particularly with tables and floors.

Management Changes

Recent changes in management have led to a decline in service quality and order accuracy, according to multiple customers.
  • GG
    Gellena
    Nov 11, 2025
    5.0
    I loved coming here definitely will be coming again everyone is so nice and it’s very clean
  • BS
    Brian Sandoval
    Sep 11, 2025
    1.0
    Put more attention next time becuase today i went and ordered loaded hashbrowns and they gave me regualer hashbrowns i dont NOT RECOMEND
  • LH
    Lo H
    Sep 11, 2025
    5.0
    I visited this location this morning (9/11/25) and I must say the guy at the drive thru was super friendly and provided great service!! My order was also correct and enjoyable.
  • MM
    Magaly Martinez
    Aug 22, 2025
    1.0
    overall a 0/10 experience. not only did i wait in line for 20 minutes i had to wait another 20 minutes for a bacon egg and cheese bagel. there was 5 other people on the clock and instead of doing their job they just kept on talking.
  • MM
    Maria Maria
    Aug 17, 2025
    1.0
    They always get my order wrong even if I order it through the Uber eats app same problem in person there is this older lady that had an attitude with me and my mom went. I don’t appreciate that at all. She even Had a attitude because I had my small service dog with me when there’s clearly no signs around Then when she saw me with it, she has audacity To put up the sign and say no dogs And clearly you can see and say service dog

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' in Chicago, IL is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' provides both delivery and curbside pickup services at this location.