Dunkin'

4.0
279 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1441 W Montrose Ave, Chicago, IL
60613, United States

Hours

Reviews

4.0
279 reviews
5 stars
148
4 stars
61
3 stars
27
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff is frequently described as friendly and efficient, with several customers highlighting individual employees for their excellent service.

Service Issues

There are numerous complaints about slow service, incorrect orders, and unprofessional behavior from some staff members.

Cleanliness Concerns

Several reviews mention issues with cleanliness, including unpleasant odors and unsanitary conditions.

Product Quality

While many customers enjoy the food and drinks, there are reports of stale items and incorrect orders.

Management Feedback

Customers express dissatisfaction with management practices, particularly regarding staff training and customer service.
  • MS
    Morgan Sidner
    Nov 11, 2025
    5.0
    Staff and service are the best! My go to every morning
  • PE
    Paul E
    Aug 27, 2025
    1.0
    Omg i've been coming to this store for 20 years And they have a new management that is lazy that wants to stand at register take the orders and ring up and not make any order. There was a Hispanic manager before that work with his employees and not just stand at the register. If they don't change the manager at this store, they’re gonna lose business because she doesn't know how to smile and be polite. Evening's employees are wonderful specially the girls that are there in the evening. You need more employees like that.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 1441 W Montrose Ave, Chicago?

Dunkin' is open from 4:30 AM to 10:00 PM Monday through Thursday, 4:30 AM to 11:00 PM on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.

Does Dunkin' at this location offer delivery services?

Yes, Dunkin' offers delivery services from 4:30 AM to 9:00 PM Monday through Friday, and from 5:30 AM to 9:00 PM on weekends.