Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlight poor service, including long wait times, inattentive staff, and rude interactions.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness
Several reviews mention unsanitary conditions, including reports of bugs and dirty environments.
Coffee Quality
While some customers praised the coffee, others complained about watery drinks and incorrect preparations.
Staff Attitude
Feedback indicates a mix of friendly and rude staff, with many customers expressing frustration over unprofessional behavior.
AJ
Ajayi John
Oct 29, 2025
1.0
I came in waiting for a long time only to find out that 3 people are working on 1 order. Then I was shown some nasty attitude because I'm not acclimated to their new payment methods.
I kindly asked for my coffee to be stirred, but they gave some nasty look.
MC
Maria Elena Cardona
Oct 10, 2025
1.0
Terrible service. No employees available either. Probably worst Dunkin. Every day of the week nonexistent service. One time actually waited and it was a full 20 min with people ahead and behind waiting for their orders. You will be late of you wait.
RS
Ramona Siler
Oct 7, 2025
2.0
Poor service ignored by cashier while having a conversation with another customer making me late for work when I got my food it was cold The coffee that I ordered barely had any sugar in it even though I asked for a French vanilla heavy sugar if I wasn't running late for work I would have turned around and asked for my money back
What are the operating hours of Dunkin' in Chicago, IL?
Dunkin' in Chicago, IL is open Monday through Friday from 5:00 AM to 7:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some seasonal drinks available at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, alongside returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead or use the Dunkin' mobile app for faster service?
You can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play, enabling a fast grab-and-go experience at this location.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals, specializing in coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to customers.
Does Dunkin' at 901 W Washington Blvd welcome families and children?
Yes, this Dunkin' location welcomes families and children.
What are some popular nearby places customers might visit before or after Dunkin'?
Customers might visit Baskin-Robbins for ice cream, Sushi Pink for Japanese cuisine, and the 909 West Washington Condos landmark nearby before or after their Dunkin' visit.
Are there other coffee shops or donut places near this Dunkin' location?
Yes, another Dunkin' location is nearby, providing additional options for coffee and donuts in the area.
What nearby services might be helpful for someone visiting Dunkin'?
Nearby options include The UPS Store 5871 for printing and packing needs, Allure Nail Spa for beauty services, and Lincoln Auto Insurance for insurance needs, making it convenient for visitors to run multiple errands in one trip.