Dunkin'

3.7
225 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
901 W Washington Blvd, Chicago, IL
60607, United States

Hours

Reviews

3.7
225 reviews
5 stars
105
4 stars
40
3 stars
31
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor service, including long wait times, inattentive staff, and rude interactions.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Cleanliness

Several reviews mention unsanitary conditions, including reports of bugs and dirty environments.

Coffee Quality

While some customers praised the coffee, others complained about watery drinks and incorrect preparations.

Staff Attitude

Feedback indicates a mix of friendly and rude staff, with many customers expressing frustration over unprofessional behavior.
  • AJ
    Ajayi John
    Oct 29, 2025
    1.0
    I came in waiting for a long time only to find out that 3 people are working on 1 order. Then I was shown some nasty attitude because I'm not acclimated to their new payment methods. I kindly asked for my coffee to be stirred, but they gave some nasty look.
  • MC
    Maria Elena Cardona
    Oct 10, 2025
    1.0
    Terrible service. No employees available either. Probably worst Dunkin. Every day of the week nonexistent service. One time actually waited and it was a full 20 min with people ahead and behind waiting for their orders. You will be late of you wait.
  • RS
    Ramona Siler
    Oct 7, 2025
    2.0
    Poor service ignored by cashier while having a conversation with another customer making me late for work when I got my food it was cold The coffee that I ordered barely had any sugar in it even though I asked for a French vanilla heavy sugar if I wasn't running late for work I would have turned around and asked for my money back
  • JB
    Jake B
    Oct 6, 2025
    1.0
    Terrible.
  • BB
    B.o.P.
    Sep 17, 2025
    5.0
    Donuts

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' in Chicago, IL is open Monday through Friday from 5:00 AM to 7:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.