Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
227 reviews
5 stars
106
4 stars
40
3 stars
31
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous reviews highlighted consistently slow service, with customers often waiting long periods for their orders.
Staff Attitude
Many customers reported rude or inattentive staff, with complaints about employees being unhelpful or dismissive.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong drink types.
Cleanliness
Several customers expressed concerns about cleanliness, noting unsanitary conditions and even sightings of pests.
Product Quality
While some customers praised the coffee and donuts, others reported issues with food quality, such as cold items and poorly made drinks.
- KTKarina Pecero TellezDec 8, 20251.0I went to this location for the first time this morning. Bad idea , this is a really bad place if you want to start your day with a delicious breakfast. The staff are really slow , I am not sure if they know the are running a fast food restaurant , specifically in the morning , you need to get to work on time , my sandwich was made for a lady who was mad 😠 , the bread was overcooked and the meat was still cold 🥶 , my coffee was too sweet and had sone coffee residue on it 😝 I will never going back .
- AJAjayi JohnOct 29, 20251.0I came in waiting for a long time only to find out that 3 people are working on 1 order. Then I was shown some nasty attitude because I'm not acclimated to their new payment methods. I kindly asked for my coffee to be stirred, but they gave some nasty look.
- MCMaria Elena CardonaOct 10, 20251.0Terrible service. No employees available either. Probably worst Dunkin. Every day of the week nonexistent service. One time actually waited and it was a full 20 min with people ahead and behind waiting for their orders. You will be late of you wait.
- RSRamona SilerOct 7, 20252.0Poor service ignored by cashier while having a conversation with another customer making me late for work when I got my food it was cold The coffee that I ordered barely had any sugar in it even though I asked for a French vanilla heavy sugar if I wasn't running late for work I would have turned around and asked for my money back
- JBJake BOct 6, 20251.0Terrible.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Chicago, IL?
Dunkin' in Chicago, IL is open Monday through Friday from 5:00 AM to 7:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some seasonal drinks available at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, alongside returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
How can I order ahead or use the Dunkin' mobile app for faster service?
You can order ahead using the Dunkin' mobile app available on Apple App Store and Google Play, enabling a fast grab-and-go experience at this location.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals, specializing in coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi to customers.
Does Dunkin' at 901 W Washington Blvd welcome families and children?
Yes, this Dunkin' location welcomes families and children.
What are some popular nearby places customers might visit before or after Dunkin'?
Customers might visit Baskin-Robbins for ice cream, Sushi Pink for Japanese cuisine, and the 909 West Washington Condos landmark nearby before or after their Dunkin' visit.
Are there other coffee shops or donut places near this Dunkin' location?
Yes, another Dunkin' location is nearby, providing additional options for coffee and donuts in the area.
What nearby services might be helpful for someone visiting Dunkin'?
Nearby options include The UPS Store 5871 for printing and packing needs, Allure Nail Spa for beauty services, and Lincoln Auto Insurance for insurance needs, making it convenient for visitors to run multiple errands in one trip.