Brand Certified
Dunkin'
3.8(346 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1743 W. Lawrence Ave, Chicago, IL
60640, United States
Certified by Dunkin' • Feb 22, 2026
(773) 334-0554
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
346 reviews
5 stars
173
4 stars
66
3 stars
34
2 stars
19
1 star
54
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported receiving stale or burnt food items, leading to dissatisfaction with the overall food quality.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness.
Order Accuracy
Many customers experienced issues with incorrect orders, prompting complaints about the need for better training and attention to detail.
Cleanliness and Maintenance
Some reviews mentioned cleanliness issues, particularly with the restroom being out of service and the overall need for better maintenance.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good service during certain visits.
- BBbzlife2Jan 26, 20263.0This used to be my favorite Dunkin' Donuts. It still is number two or three on my list but lately when I have purchased Donuts even if it's earlier in the day I am getting items that are extremely stale. Additionally several times I have ordered the croissant or one of their breakfast sandwiches and either they don't know what they're doing or someone is in a hurry because the inside of the food is cold I've had to throw it out. I would hate to have to take this location off my list but Collectivo is just up the street n nothing is ever stale.
- LHLidia HernandezJan 22, 20261.0I usually stop by for an iced latte and service is usually standard. However today they made my blood boil. I ordered a small vanilla latte, medium iced caramel latte, 4 munchkins, and a donut. They gave me the drinks and a bag with 4 munchkins. I figured they will put the donut in a separate bag. Well nope, SABRINA decided to accuse me of eating it since she forgot to charge me for it. (I had eaten 2 munchkins) I had to spit out my 2nd munchkin to show her I did not eat a whole donut in the 5 seconds since she had given the bag to me. How awful to be accused of basically stealing. Way to make people feel so small. Shame on you Sabrina.
- YYYLJan 21, 20261.00/5 whoever they hired or what hour of the day you come here no one knows that they’re doing. Why have Baskin Robbin drinks on the menu if you’re not going to serve any of them. I have to check my foods twice before I leave the drive through because the last multiple times it either was burnt or the wrong items. Today around 7:20pm I gone through the drive through and was given the wrong bread on the sandwich and I let them know and the cashier argue that it was the sourdough on the breakfast sandwich but even on the recipe card it said croissant bread. She still double check with her coworker and they both just stared at me. I’m not trying to be rude but clearly this is a failure in training. Don’t come here unless you’re starving or this is the only food available. They truly live up to the fact that they made their food and drink based on “vibe”
- MLMiguel LomeliJan 19, 20261.0My ultimate breakfast was so burnt that I couldn't eat half of it and it didn't have any bacon jam on it
- AGAdam GraffJan 4, 20265.0Very good Dunkin, I just don't care much for the donuts. The wake up wraps are much better.
Frequently Asked Questions About Dunkin'
What are Dunkin's operating hours at 1743 W. Lawrence Ave, Chicago?
Dunkin' at 1743 W. Lawrence Ave in Chicago is open 24 hours every day of the week.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Can I order Dunkin' products for delivery or pickup?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What are the holiday specials currently available at Dunkin'?
This holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals are served at this Dunkin' location?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
Does this Dunkin' location have free Wi-Fi and accept credit or debit cards?
Yes, the location provides free Wi-Fi and accepts both credit and debit card payments.
What nearby public transportation options can help me reach Dunkin' at 1743 W. Lawrence Ave?
There are nearby CTA Bus Stops 3787 and 3788 which can help you reach Dunkin' conveniently by public transit.
Are there other food and dining options near Dunkin' at this location?
Yes, nearby dining options include Baskin-Robbins for ice cream and bakery items, Jersey Mike's Subs for sandwiches, Cinco Mexican Kitchen and Primo Chuki's Taqueria for Mexican cuisine, Golden Nugget Pancake House for American breakfast, and El Taco Loco for more Mexican food.
What nearby retail stores and services can I visit when I'm at Dunkin'?
Nearby retail stores and services include Savvy Seconds and 1sts thrift and clothing store, AT&T Store for mobile phones, Wax Man Spa for waxing services, and Chicago Locksmiths for locksmith and home security needs.
Where can I find Dunkin's mobile app to order ahead?
You can download the Dunkin' app from the Apple App Store or Google Play Store to order ahead for a fast grab and go experience.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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