Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
563 reviews
5 stars
215
4 stars
122
3 stars
79
2 stars
29
1 star
118
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting a lack of basic customer service etiquette.
Food Quality
Many reviews mentioned stale or poorly prepared food, with specific complaints about donuts and sandwiches being old or inedible.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
While some customers noted fast service, others reported long wait times and confusion during busy periods, particularly during peak hours.
Cleanliness
Multiple reviews indicated unsanitary conditions, with complaints about food quality and cleanliness of the establishment.
- ELEric L.6 days ago1.0The cashier, a guy with glasses, made me feel like he was being discriminatory. He was very rude.
- GKGaurav KapurNov 12, 20251.0You should fire the employee Murli, he is the rudest employee I have ever seen at Dunkin
- PHPatel HirenNov 4, 20251.0Listen, there are Dunkin Donuts in every terminal of the airport, but the Dunkin Donuts in Terminal 3 has some employees who are good at talking to and responding to regular customers and other customers. I work at the airport. I usually order coffee, but on Sunday, the hot coffee I ordered was cold, so I asked for it to be heated up. At that time, a man working there replied to me that from now on, you can't order coffee if it's cold and he didn't even heat the coffee. His anger and bullying were so bad that other customers saw his behavior and they got angry too. I know that many customers visit that store, so this small experience will not have any effect on my experience.
- JMJames MurdockOct 17, 20253.0We stopped in Dunkin for a quick breakfast during our layover. The employee who rang us up wasn’t friendly and was a bit hard to understand. The avocado toast and donuts we bought were decent. The coffee was good.
- APAlyssa PaulsonOct 12, 20251.0The workers were incredibly rude. I had proof that I paid for multiple things I didn't receive and they proceeded to argue with me and tell me to leave.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at O'Hare Terminal 3?
Dunkin' at O'Hare Terminal 3 is open 24 hours every day of the week.
Does Dunkin' at O'Hare Airport offer delivery services?
No, this Dunkin' location at O'Hare Airport does not offer delivery services; however, you can order ahead for pickup using the Dunkin' mobile app.
Can I place an order for pickup or curbside at Dunkin' O'Hare Terminal 3?
You can place orders for pickup; however, curbside pickup is not available at this location.
What specialty items can I find at Dunkin' O'Hare Terminal 3?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea with seasonal offerings such as the Cookie Butter Cloud Latte and Peppermint Mocha.
Is the Dunkin' at O'Hare Terminal 3 suitable for families?
Yes, this location welcomes families and children and offers vegetarian options, along with a variety of breakfast and lunch meals.
Does Dunkin' O'Hare Terminal 3 have Wi-Fi available for customers?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Where is Dunkin' located inside O'Hare Airport?
Dunkin' is located in O'Hare Terminal 3, H/K Food Court, Chicago, IL 60666.
What are some nearby food and drink options around Dunkin' in Terminal 3 at O'Hare Airport?
Nearby options include Publican Tavern, The Great American Bagel Bakery, Gold Coast Dogs - Concourse G, Chili's Chicago O'Hare International Airport, and McDonald's, providing diverse dining choices before or after your visit to Dunkin'.
How can travelers arriving at O'Hare Airport find Dunkin' easily?
Dunkin' is conveniently located in Terminal 3's H/K Food Court, close to airline check-ins like American Airlines, JetBlue, and Qatar Airways, making it easy to grab coffee and snacks while waiting for your flight.
Are there any nearby non-food related amenities close to Dunkin' at O'Hare Terminal 3?
Yes, nearby amenities include the Terminal Getaway Spa for relaxation, Brookstone electronics store, and the Chicago O'Hare Badging Office for government services, which travelers may find useful during their airport experience.